Hear what others are saying to see what you can expect on your journey.
We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.
"Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff's training has been wonderful. I can actually hear again when in crowds and at church. Thanks again."
"I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment I have been hearing really well. I feel that these aids are the best ones that I have ever had!"
Jim, Columbus, OH
"Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!"
Margaret Henry, Marion, OH
"You and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you. May God bless you today for your generous gift."
Jim Parsons, Columbus, OH
"Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice."
Echo hearing is a great company and Theresa Sokol Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing I can now listen to tv without having the volume so loud that I risk my husbands hearing and when we go out to eat I can now hear what my husband is saying to me where before it was impossible for him to talk to me in restaurants as I could not hear or understand what he was saying. This is my third set of hearing aids and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and want excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.
“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”
A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation and get it rectified before Christmas. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver, and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.
Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!
A very grateful customer,