Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 684 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Emmi did a wonderful job explaining everything. Everyone was very helpful.

Reviewer Profile Photo Kathy Michael, on Google

Had a great experience at Echo Hearing. Very knowledgeable, fast and kind.

Reviewer Profile Photo Bill Vance, on Google

My mom was very pleased that they were able to help with her hearing again

Reviewer Profile Photo todd schroeck, on Google

Very pleased with Dr I'd rate her 10 out of 10

Reviewer Profile Photo Judy Howard, on Google

Thank you, hearing is working and the tv connector is working.

Reviewer Profile Photo Ann Forrester, on Google

Great place for hearing aids and tests

Reviewer Profile Photo MIKE S, on Google

Good visit, very informative.got my hearing aids ordered. Thank you

Reviewer Profile Photo Joan Harold, on Google

Very professional

Reviewer Profile Photo Sue Pelphrey, on Google

Karen at your grove city office is very good she is knowledgeable when it comes to hearing aids and she cares about the customer and is very willing to help with any problems I've been going there for 4 yrs I'm very pleased with the service she provides

Reviewer Profile Photo Randy norman, on Google

Getting new hearing aids and we have dealt here before. Wonderful place. Always greeted with a warm hello and have answered our concerns clearly.

Reviewer Profile Photo Judith Harrow, on Google

Karyn put me at ease and made me feel like family. We talked about options for my hearing and what was best for my situation. Love Karyn!

Reviewer Profile Photo S G, on Google

My experience was great! Doc/audiologist friendly and knowledgable. The test is quick. The information is very assuring!

Reviewer Profile Photo Michelle Fought, on Google

Answered all my questions with clear answers and felt comfortable and at ease

Reviewer Profile Photo Michael Terran, on Google

Kind , helpful and understanding of my situation.

Reviewer Profile Photo Ron Booten, on Google

Best service wonderful people

Reviewer Profile Photo jamil ahmed, on Google

I’ve been a customer of Theresa at Echo Hearing for many years. I’ve always been pleased with her care and service! She’s a top notch professional.

Reviewer Profile Photo Jerry Behling, on Google

Echo Hearing (Theresa Sokol) provides great care to my husband and me. She is beyond wonderful - highly skilled, caring, understanding and always happy to help. Highly recommend her and Echo!

Reviewer Profile Photo Margaret Chace, on Google

Excellent care! Problem solved quickly. Thank you.

Reviewer Profile Photo Ian Kohler, on Google

New patient and new in town and I felt very welcomed with a friendly experience with my visit

Reviewer Profile Photo Chuck Birtle, on Google

Great service, friendly and knowledgeable. I would highly recommend Echo Hearing Systems.

Reviewer Profile Photo Vickie Beall, on Google

I’ve been going to the Powell office on yearly basis and seen by Teresa for ear examinations and she is very thorough and explains everything regarding to the hearing examinations and very friendly too.

Reviewer Profile Photo Amir Tehrani, on Google

I had a wonderful first experience with Echo Hearing Systems! Theresa was professional, knowledgeable and friendly. She provided excellent testing and suggestions for my hearing deficit and hearing aid type. Recommend if anyone looking for a good Audiologist.

Reviewer Profile Photo Jodi Scott, on Google

Karyn was very helpful and knowledgeable. Very nice and easy to work withm

Reviewer Profile Photo K Nichols, on Google

Solved my issue, explained everything, patient, friendly, professional.

Reviewer Profile Photo Francis Blais, on Google

Friendly, knowledgeable and helpful, would recommend this place for anyone interested in hearing aids

Reviewer Profile Photo Rooney Gotta, on Google

Wonderful helpful people , who came to my rescue. Bless them.

Reviewer Profile Photo Ron Booten, on Google

Always a great experience. Dr Flynn is very knowledgeable and helped me get a new set of hearing aids

Reviewer Profile Photo Earl MacBlane, on Google

The provider cleaned the wax out of one ear, cleaned up my aids, is sending in one to have the battery replaced. She did a wonderful job. I also enjoyed the conversation with her.

Reviewer Profile Photo John Longenecker, on Google

Very pleased. Helped refurbish hearing aids my wasn't. Staff friendly, knowledgeable and professional.

Reviewer Profile Photo Larry McDonald, on Google

👍 Excellent

Reviewer Profile Photo David Siegle, on Google

Very accommodating! Professional, and helpful!

Reviewer Profile Photo Linda Myers, on Google

Karyn Flynn of Echo Hearing Systems and Audiology in Worthington, OH, is a rock star!! We have had so many roadblocks in our hearing aid journey. This wonderful doctor was so kind, professional and knowledgeable. The time she spent to learn all she could to offer the best solution is beyond appreciated. For the first time in a long time, we feel hopeful. We were treated respectfully, and felt a genuine interest in making things as effective as possible. I can’t thank you enough!

Reviewer Profile Photo Lynne Wa, on Google

Friendly service with detailed explanations.

Reviewer Profile Photo ANN FORLBY, on Google

Very professional and open staff. Answered all my questions.

Reviewer Profile Photo Jim Lockwood, on Google

Theresa was very helpful with explaining my specific needs and addressing them in terms that I understood without a bunch of technical information I did not need. I’d recommend Echo Hearing Systems to anyone that needs their hearing needs addressed.

Reviewer Profile Photo John Wittmann, on Google

We drove in from Mt. Sterling area and were an hour early. They got us right in and addressed our issue and got us going again.

Reviewer Profile Photo Jeff Myers, on Google

Very kind and thoughtful. Explained in a way I could understand. Thanks

Reviewer Profile Photo Diane Keeney, on Google

Hearing aide specialist was friendly and professional. Answered all questions about hearing loss and differences in aides. Am not personally happy that I’ve reached another milestone of my age needing new parts, but was pleased with the way I was treated today at Echo.

Reviewer Profile Photo Sue Kilstrom, on Google

Pleasant & Professional

Reviewer Profile Photo Lee Ann Whiting, on Google

Very good Theresa did a very good job talking care of my needs

Reviewer Profile Photo James Frey, on Google

Great service don't like new location I was at Bexley before

Reviewer Profile Photo Oscar Perry, on Google

Excellent staff

Reviewer Profile Photo Pam Perry, on Google

Theresa Shevetz was very professional and helpful and addressed my numerous questions. I highly recommend her!

Reviewer Profile Photo Martin Soller, on Google

Great they have really helped me !

Reviewer Profile Photo JERRY KNOBLAUCH, on Google

I want to thank you so much for helping me with my hearing…it’s amazing hearing what I had been missing all those years! Your knowledge, and professionalism made the process painless for me. Thanks again Dr. Karyn.

Bill

After losing his hearing aid, I took my 92-year old Dad, who has severe dementia, in for a hearing test. He’s rather impatient and not a fan of having to wait. Due to her efficient staff, we were in and out in about 45 minutes. Dr Flynn administered a thorough hearing test resulting in his requiring a hearing aid in each ear to hear more effectively which made sense to me because he obviously wasn’t hearing as well as he should with only one. She also recommended hearing aids with bluetooth so next time he loses one or both, we’ll be able to locate them and not have the expense of replacement. Dr Flynn was very knowledgeable, patient and kind. I highly appreciate and recommend Dr Flynn.

Lyla D.

I have been seeing Karen for so long. And in all these years I have been very happy with how she has handled my hearing issues. She has gone above and beyond to help me when I have needed it. She makes n you feel at ease and very comfortable. I would never ever think about going elsewhere for my hearing. I truly love Echo Hearing!!!

Donna B.

This is a great place Dr Karyn Flynn is amazing! She is professional and personable!! I am so pleased with my hearing aids! It has opened up so many possibilities for me! Thank you again! I recommend this company for any one who wants great service and caring individuals! ♥️

Marilyn G.

Dr.Theresa is exceptional at making you feel comfortable in the office and very professional about your hearing needs. She does a great job of keeping me informed and answering my questions. I’m glad that she is my audiologist.

Mark M.

Was treated very well. So friendly.

Cheryl L.

Very caring & professional!!!

Sue C.

Easy in and out, Doctor knowledgeable and nice.

Terry D.

Always excellent service!

Joyce R.

Dr. Theresa is very kind. She worked on Don’s hearing aids and couldn’t have been nicer. This is why I recommend my friend Sandy Mickey and she got hearing aids at your Grove City office. Thanks to Echo Hearing.

M. Williams

Everything went fine. Only had to wait about 5 minutes. Checked my ears for wax and cleaned my hearing aids. Answered any questions I had and was very friendly and pleasant. I’m glad I went to Echo to get my first hearing aids. I’m very pleased with the hearing aids also.

Sue S.

Taylor’s care was excellent. She was very attentive to my needs. She explained things very clearly.

John A.

I was very pleased with the service. Karyn Flynn was very helpful and professional. I would recommend her to anyone.

Violet P.

You and the service are both excellent and you are so easy to understand and so patient

P. Woods

Very professional, very knowledgeable, and also very personable as well. I’ve switched over from OSU and am very pleased with that decision!

Lawrence H.

I have been going to Echo for 14 years and never had a bad experience. That is why I keep coming back.

Ted S.

I just wanted to take a minute to thank you for working so diligently with me to get the best option I possibly could on my hearing aids.

However, the greatest gift was your kindness. My previous experience with an audiologist had been less than pleasant. You changed all that. Thank you for being a kind and caring audiologist changing the world one patient at a time.

Blessings to you and yours.

Barb B.

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

“This team always goes above and beyond to help me out!”

Suzanne M., Columbus, OH

Just WOW! The level of attentiveness was superior! Friendly, knowledgeable and caring!

Pat R., Upper Arlington, OH

“Each one of you is an outstanding professional in your field!!”

Burton L., Ph.D.

“I can’t say enough of the wonderful care given to my husband over the last 14 years. He was a fan of Theresa! Thank you all.”

A. Smith

“Outstanding!! Love you at Echo! So happy.”

Frank D.

“Dr. Karyn Flynn is a person that I will continue with my hearing care!!”

Dr. Burton L.

“I will recommend Dr. Stewart and Echo Hearing to all of my mom’s friends. We appreciated the extra care taken knowing how my mom struggles with dementia and Alzheimer’s. Dr. Stewart was very warm and welcoming along with thorough.”

Suzanne C. for mom Jeanne C.

“Dr. Theresa is very knowledgeable and kind. The office is clean and pleasant.”

Martha F.

“Dr. Theresa is friendly, helpful, and professional in every way!”

Leon K.

“Very pleased with Dr. Nancy.”

Edith S.

A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.

Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!

Wendy B

“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”

Paul

“Echo hearing is a great company, and Dr. Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing, I can now listen to the TV without having the volume so loud that I risk my husbands hearing. When we go out to eat, I can now hear what my husband is saying to me where before I could not hear what he was saying at restaurants. This is my third set of hearing aids, and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and receive excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.”

Ruth B

“Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice.”

Rich Gallagher

“Theresa and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you.”

Jim Parsons, Columbus, OH

“Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!”

Margaret Henry, Marion, OH

“I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment, I have been hearing really well. I feel that these aids are the best ones that I have ever had!”

Jim, Columbus, OH

“Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff’s training has been wonderful. I can actually hear again when in crowds and at church. Thanks again.”

Earle Bruce

“My family and my mother wanted you to know how much we appreciated your professional help and kindness in getting my mother’s lost hearing aids replaced.

She diligently looked through the records to find the warranty on the one hearing aid and arranged for her to have an appointment with Dr. Nash for ear wax removal and a hearing test the same day!! Then, she made room for my mother in her schedule that same afternoon for the hearing aid molds. That was amazing!

My sister picked up the hearing aids from the Bexley office last Tuesday. I know my mother’s quality of life will be greatly improved now. We just can’t thank you enough.”

Anonymous

“Excellent service and genuine interest in providing solutions- I have already recommended your practice to a neighbor! Dr. Stewart made sure my needs were met and thoroughly explained the equipment and settings.”

Michael K.

“Theresa was so helpful fitting the right hearing aid and getting approval through my insurance. The receptionist was also very pleasant.”

Karen G.

“Dr. Nancy Stewart is very knowledgeable and has been an invaluable help to my husband. After years of procrastinating about getting hearing aids, he is adjusting to them and gaining confidence in social settings. Thank you!”

Jo B.

“I was very pleased with everything about Echo Hearing and have passed out cards from you.”

Phyllis F.

“I couldn’t be more pleased with the service and friendship I have received. She always made me feel comfortable and never felt rushed. Thank you.”

Marguerite W.

“I sincerely appreciated the attention and helpfulness of the audiologist!”

Anonymous

“I love going to Dr. Theresa Sokol Shevetz! I wish all my doctor visits were that wonderful!”

Anonymous

“Just keep doing what you do, I think it’s awesome!”

Anonymous

“Dr. Theresa Shevetz was very pleasant and very detailed in her examination of my hearing concerns. She explained the different levels of hearing devices when I was making a decision on what was needed. Her follow up appointments were very thorough.

I highly recommend her not only because of here professionalism but also for her caring manner.”

Connie B

“Theresa is extremely knowledgeable and explained all the steps in the test. After I informed her that I am an electrical engineer with knowledge about audio filters and frequency compensation she shared more technical aspects of the various products, thus giving me a very good basis for choosing the product that I wanted.”

Jose C

“My 90 year old mother is currently being served by Dr Nancy Stewart. She has dementia and requires skilled interpersonal interaction along with technical expertise. Dr. Nancy has the highest levels of both! I’ve recommended Echo Hearing to many community members. Also, great office support.”

Hollie G

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S
ATTENTION: Grove City patients – we are moving our office to a new location on May 2, 2026. The office will be located at 3148 Broadway, Suite 307. Please call with questions at 614-457-5848.