Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 641 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Echo Hearing Systems & Audiology tested my hearing to establish a baseline for future results and if I require hearing aids. Karen was professional and helpful in selecting an affordable option. I will know more when I receive the hearing aids and trial period.

Reviewer Profile Photo R P, on Google

I didn’t have to wait very long to get an appointment. Very quick response via e-mail. I met with Emmy, who was excellent.

Reviewer Profile Photo Jane Ward, on Google

Went for a follow up appointment with Dr Emmi. She is so thorough and patient with all my questions and concerns. Very knowledgeable and nice.

Reviewer Profile Photo Mark Wagner, on Google

I've been seeing Karyn Flynn for my hearing aid needs since 2019, and have been extremely happy with Karin and Echo Hearing. Karyn is friendly, personable and thorough. She explains what she is doing and is eager to answer amy questions one may have. I highly recommend Echo Hearing, as well as Karyn Flynn.

Reviewer Profile Photo Adelyn Thomas, on Google

Top notch service as usual. Keep up the good work.

Reviewer Profile Photo Donna Dye, on Google

Very prompt and professional service. Very helpful with explaining my hearing situation. Highly recommend.

Reviewer Profile Photo Phil Stewart, on Google

Dr. Emmi was very professional and pleasant. She made sure I understood everything we discussed and followed up with me in a very timely manner.

Reviewer Profile Photo James Ryan, on Google

I have had a good experience with Echo Hearing...they were very helpful..I appreciate the fact that she fixed .y hearing aid for my right ear..thank you so .much..

Reviewer Profile Photo Lorraine Rathburn, on Google

I’m very impressed with my care with Karen Sokol Flynn. She is straightforward and listens to my needs. I absolutely would refer anyone with hearing problems to her office, in fact, I have referred 2 people already! They were happy I referred them! No hesitation, if you are looking for an audiologist, this is the place to go!

Reviewer Profile Photo Pamela P, on Google

Great place! Dr Flynn really takes her time to explain. I had an issue with hearing aids took them back she cleaned them and adjusted them for me!

Reviewer Profile Photo Candy Rodriguez, on Google

Always the topmost professionalism coupled with friendly interaction. No question or concern is left unanswered.

Reviewer Profile Photo Michael Sowers, on Google

5 Star aIl the way. Totally pleasant experience. I took my 98-year-old Dad there to get his hearing tested and existing hearing aids adjusted. Dr. Spencer was fantastic with helping my Dad out and explaining everything concerning his hearing situation. I'm so glad I chose Echo Hearing Systems and Audiology for help with his hearing issues. We couldn't have asked for a more pleasant experience dealing with Dr. Spencer !!!

Reviewer Profile Photo S UFF, on Google

It was a good experience. Fist time I had met this Dr. She was very knowledgeable and helpful with my exam and offered suggestions for the problems that I was experiencing.

Reviewer Profile Photo Gerldean Freeman, on Google

I had a great experience.

Reviewer Profile Photo Anita Sonenberg, on Google

Echo Hearing is a wonderful practice, patient centered, giving as much time and patience needed. Understanding and eager to assure the best results with an excellent product. I highly recommend Echo Hearing Systems and Audiology!

Reviewer Profile Photo Sherrin Parrott, on Google

I had a great 1st visit @ Echo Hearing Systems . Dr. Spencer explained & answered all my questions thorough & professional in the process of ordering the correct Hearing Aids for me. I will recommend Echo Hearing to all my friends & family. 👍

Reviewer Profile Photo Dano C, on Google

Dr Theresa is very accommodating and always has a smile.

Reviewer Profile Photo Andy Zakrajsek, on Google

The people there are very professional, helpful, and friendly. The hearing aids I purchased from them are great.

Reviewer Profile Photo Keith Shubert, on Google

Dr. Spencer is very good, takes time to explain the goals and answer questions. Really good experience.

Reviewer Profile Photo Dave Stroyls, on Google

Helpful, nice variety, easy appointments

Reviewer Profile Photo Richard Boggs (Rich), on Google

Dr. Rachel Spencer was very professional and knowledgeable about my hearing aids. She made very good adjustments.

Reviewer Profile Photo Frank Heil, on Google

Very good

Reviewer Profile Photo Roger Mackan, on Google

Marcus always takes excellent care of me and my hearing aids.

Reviewer Profile Photo JoAnn Maehr, on Google

It was a routine visit which went okay.

Reviewer Profile Photo Kathie Bekel, on Google

Friendly professional staff.

Reviewer Profile Photo Mary Bowker, on Google

Marcus and Brenda were both professional and friendly! It’s always a pleasure going into the office.

Reviewer Profile Photo Mike Incerto, on Google

It was excellent visit. As always.

Reviewer Profile Photo Ann Gallagher Brockett, on Google

Was very professional took your time and was very thorough

Reviewer Profile Photo ralph woeckener, on Google

Very through

Reviewer Profile Photo Steve Rourke, on Google

Comprehisive discussion and evaluation of testing and details for corrective program.

Reviewer Profile Photo Dennis Clark, on Google

Marcus was very helpful on my checkup. He made sure everything was working correctly and made any changes I needed.

Reviewer Profile Photo Kenneth Gorski, on Google

Always cooperative, and pleasant appointments. Checked my ears, cleaned my hearing aids, and we set up a future appointment.

Reviewer Profile Photo Bess Riberdy, on Google

Everything when we’ll.

Reviewer Profile Photo Karen Shackelford, on Google

Very helpful in explaining benefits and options. Hearing test was quick and easy. Dr. Spenser was very personable

Reviewer Profile Photo Jim and Cindi Woollard, on Google

Very informative. Couldn’t have been any better!

Reviewer Profile Photo Amy Castle, on Google

Courteous, cleaned wax ou t of my ears, send off aids for maintenance and repair. Have a blessed day👍

Reviewer Profile Photo Frederick Morrow, on Google

I appreciate That Rachel was so professional,.

Reviewer Profile Photo Colleen Price, on Google

This is a first-class service provider with knowledgeable, professional and personable audiologists, especially Dr. Karyn Flynn. Highly recommended!

Reviewer Profile Photo Ernest Nicastro, on Google

What a fantastic office, Rachel was so kind and attentive with my mom. She made sure when speaking with her she looked directly at her, and spoke slowly! You could tell she cares about her patients needs. Thank you!

Reviewer Profile Photo AnnMarie B. Simon, on Google

The charger wasn’t working and we were given specific cleaning instructions. Now it is working!

Reviewer Profile Photo Linda DiCocco, on Google

Had a great experience at Echo hearing! They are experts a figuring out the right solution!!

Reviewer Profile Photo Tim Bahan, on Google

Polite, punctual and effective. I would use you again.

Reviewer Profile Photo gary kopp, on Google

Caring and professionsl

Reviewer Profile Photo SUL ROSS THORWARD, on Google

Dr was great. Very thorough and answered all my questions.

Reviewer Profile Photo Michael Tomasi, on Google

Our service today at echo hearing was exceptional. Our technician diagnosed the difficulty with the hearing aid and took immediate action to get the hearing aid repaired and back to us ASAP. She was very friendly patient in answering our questions. Thanks!

Reviewer Profile Photo Mary French, on Google

They are there when I needed them. Friendly staff

Reviewer Profile Photo Sharon Phillips, on Google

Professional and polite. Would definitely recommend the service.

Reviewer Profile Photo Howard French, on Google

Very great

Reviewer Profile Photo Anna Lyon, on Google

My first time to have a hearing test. I had a great experience! It was easy to schedule an appointment, had little wait time and was treated with courtesy and respect.. My concerns were addressed and the test was explained thoroughly. I would highly recommend Echo!

Reviewer Profile Photo Sandy Lawless, on Google

The lady that helped me with my hearing aid was competent and knowledgeable. I was impressed!

Reviewer Profile Photo Rudolf Brits, on Google

Beat audiologists ever.

Reviewer Profile Photo Sanford Rosen, on Google

I had to wait a little but after I got in I was helped and listened too in such a wonderful way! Got the help I needed and questions answered! Great experience!

Reviewer Profile Photo Jane King, on Google

Excellent service

Reviewer Profile Photo D.Clare Fried, on Google

Friendly and kind. Listened to my concerns and answered all my questions. I left with a printed copy of my results.

Reviewer Profile Photo Mary Kate Patterson, on Google

I was in and out quickly. Very efficient.

Reviewer Profile Photo tovie dewey, on Google

I want to thank you so much for helping me with my hearing…it’s amazing hearing what I had been missing all those years! Your knowledge, and professionalism made the process painless for me. Thanks again Dr. Karyn.

Bill

After losing his hearing aid, I took my 92-year old Dad, who has severe dementia, in for a hearing test. He’s rather impatient and not a fan of having to wait. Due to her efficient staff, we were in and out in about 45 minutes. Dr Flynn administered a thorough hearing test resulting in his requiring a hearing aid in each ear to hear more effectively which made sense to me because he obviously wasn’t hearing as well as he should with only one. She also recommended hearing aids with bluetooth so next time he loses one or both, we’ll be able to locate them and not have the expense of replacement. Dr Flynn was very knowledgeable, patient and kind. I highly appreciate and recommend Dr Flynn.

Lyla D.

I have been seeing Karen for so long. And in all these years I have been very happy with how she has handled my hearing issues. She has gone above and beyond to help me when I have needed it. She makes n you feel at ease and very comfortable. I would never ever think about going elsewhere for my hearing. I truly love Echo Hearing!!!

Donna B.

This is a great place Dr Karyn Flynn is amazing! She is professional and personable!! I am so pleased with my hearing aids! It has opened up so many possibilities for me! Thank you again! I recommend this company for any one who wants great service and caring individuals! ♥️

Marilyn G.

Dr.Theresa is exceptional at making you feel comfortable in the office and very professional about your hearing needs. She does a great job of keeping me informed and answering my questions. I’m glad that she is my audiologist.

Mark M.

Was treated very well. So friendly.

Cheryl L.

Very caring & professional!!!

Sue C.

Easy in and out, Doctor knowledgeable and nice.

Terry D.

Always excellent service!

Joyce R.

Dr. Theresa is very kind. She worked on Don’s hearing aids and couldn’t have been nicer. This is why I recommend my friend Sandy Mickey and she got hearing aids at your Grove City office. Thanks to Echo Hearing.

M. Williams

Everything went fine. Only had to wait about 5 minutes. Checked my ears for wax and cleaned my hearing aids. Answered any questions I had and was very friendly and pleasant. I’m glad I went to Echo to get my first hearing aids. I’m very pleased with the hearing aids also.

Sue S.

Taylor’s care was excellent. She was very attentive to my needs. She explained things very clearly.

John A.

I was very pleased with the service. Karyn Flynn was very helpful and professional. I would recommend her to anyone.

Violet P.

You and the service are both excellent and you are so easy to understand and so patient

P. Woods

Very professional, very knowledgeable, and also very personable as well. I’ve switched over from OSU and am very pleased with that decision!

Lawrence H.

I have been going to Echo for 14 years and never had a bad experience. That is why I keep coming back.

Ted S.

I just wanted to take a minute to thank you for working so diligently with me to get the best option I possibly could on my hearing aids.

However, the greatest gift was your kindness. My previous experience with an audiologist had been less than pleasant. You changed all that. Thank you for being a kind and caring audiologist changing the world one patient at a time.

Blessings to you and yours.

Barb B.

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

“This team always goes above and beyond to help me out!”

Suzanne M., Columbus, OH

Just WOW! The level of attentiveness was superior! Friendly, knowledgeable and caring!

Pat R., Upper Arlington, OH

“Each one of you is an outstanding professional in your field!!”

Burton L., Ph.D.

“I can’t say enough of the wonderful care given to my husband over the last 14 years. He was a fan of Theresa! Thank you all.”

A. Smith

“Outstanding!! Love you at Echo! So happy.”

Frank D.

“Dr. Karyn Flynn is a person that I will continue with my hearing care!!”

Dr. Burton L.

“I will recommend Dr. Stewart and Echo Hearing to all of my mom’s friends. We appreciated the extra care taken knowing how my mom struggles with dementia and Alzheimer’s. Dr. Stewart was very warm and welcoming along with thorough.”

Suzanne C. for mom Jeanne C.

“Dr. Theresa is very knowledgeable and kind. The office is clean and pleasant.”

Martha F.

“Dr. Theresa is friendly, helpful, and professional in every way!”

Leon K.

“Very pleased with Dr. Nancy.”

Edith S.

A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.

Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!

Wendy B

“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”

Paul

“Echo hearing is a great company, and Dr. Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing, I can now listen to the TV without having the volume so loud that I risk my husbands hearing. When we go out to eat, I can now hear what my husband is saying to me where before I could not hear what he was saying at restaurants. This is my third set of hearing aids, and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and receive excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.”

Ruth B

“Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice.”

Rich Gallagher

“Theresa and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you.”

Jim Parsons, Columbus, OH

“Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!”

Margaret Henry, Marion, OH

“I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment, I have been hearing really well. I feel that these aids are the best ones that I have ever had!”

Jim, Columbus, OH

“Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff’s training has been wonderful. I can actually hear again when in crowds and at church. Thanks again.”

Earle Bruce

“My family and my mother wanted you to know how much we appreciated your professional help and kindness in getting my mother’s lost hearing aids replaced.

She diligently looked through the records to find the warranty on the one hearing aid and arranged for her to have an appointment with Dr. Nash for ear wax removal and a hearing test the same day!! Then, she made room for my mother in her schedule that same afternoon for the hearing aid molds. That was amazing!

My sister picked up the hearing aids from the Bexley office last Tuesday. I know my mother’s quality of life will be greatly improved now. We just can’t thank you enough.”

Anonymous

“Excellent service and genuine interest in providing solutions- I have already recommended your practice to a neighbor! Dr. Stewart made sure my needs were met and thoroughly explained the equipment and settings.”

Michael K.

“Theresa was so helpful fitting the right hearing aid and getting approval through my insurance. The receptionist was also very pleasant.”

Karen G.

“Dr. Nancy Stewart is very knowledgeable and has been an invaluable help to my husband. After years of procrastinating about getting hearing aids, he is adjusting to them and gaining confidence in social settings. Thank you!”

Jo B.

“I was very pleased with everything about Echo Hearing and have passed out cards from you.”

Phyllis F.

“I couldn’t be more pleased with the service and friendship I have received. She always made me feel comfortable and never felt rushed. Thank you.”

Marguerite W.

“I sincerely appreciated the attention and helpfulness of the audiologist!”

Anonymous

“I love going to Dr. Theresa Sokol Shevetz! I wish all my doctor visits were that wonderful!”

Anonymous

“Just keep doing what you do, I think it’s awesome!”

Anonymous

“Dr. Theresa Shevetz was very pleasant and very detailed in her examination of my hearing concerns. She explained the different levels of hearing devices when I was making a decision on what was needed. Her follow up appointments were very thorough.

I highly recommend her not only because of here professionalism but also for her caring manner.”

Connie B

“Theresa is extremely knowledgeable and explained all the steps in the test. After I informed her that I am an electrical engineer with knowledge about audio filters and frequency compensation she shared more technical aspects of the various products, thus giving me a very good basis for choosing the product that I wanted.”

Jose C

“My 90 year old mother is currently being served by Dr Nancy Stewart. She has dementia and requires skilled interpersonal interaction along with technical expertise. Dr. Nancy has the highest levels of both! I’ve recommended Echo Hearing to many community members. Also, great office support.”

Hollie G

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S