Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 305 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Was not impressed with the waiting area not enough seating. Check in very easy not very friendly. Karyn the Audiologist was fantastic made you feel very comfortable and explained everything so you could understand. Would highly recommend her.

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Sue Carter, on Google

Karyn is very knowledgeable. She changed several channels in my hearing aids. Will recommend her to all my friends.

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Daniel Thoma, on Google

Awesome experience. Karyn Flynn is fantastic. I learned so much about hearing loss and the newest technology in hearing aids. She's the best!

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Dr. Flynn is the BEST! I've been a patient at Echo Hearing for about 16 years and appreciate the professional and knowledgeable care provided by Dr. Karyn Flynn and Dr. Theresa Shevetz. I highly recommend this Practice! Mary Ellen Mazak

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Andrew Mazak, on Google

Waiting time was great Karyn was great made me feel comfortable she went and helped me so much talking me through my difficulty of hearing she was great I'd recommend going here great experience I needed thank you Echo Hearing Systems and Employees 😊

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Jim c, on Google

Thanks to Echo Hearing System and Audi, I am very satisfied with the service extended to me every time I have an appointment with the office at Powell With Audiologist Theresa Sokol Shevetz I am proud to be a regular customer to Echo Hearing System

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Yousif Mosees, on Google

My hearing aid started making a funny sound, right before I was to go out of town. Theresa Shevetz saw me right away, gave me a loaner, and sent the hearing aid out for repair. As always, she was professional, helpful, and on top of things. My trip was saved! I always get good service with Echo Hearing.

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Allison Kunze, on Google

Fantastic experience! I took my Dad to have his hearing evaluated and to select hearing aids. Our audiologist Theresa was wonderful— friendly and efficient. Thank you, Echo and Theresa, for making this a smooth process for us!

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jenn guy, on Google

Dr Shevetz goes above and beyond. I brought in a pair of older hearing aids to my appointment (by mistake) and she troubleshooted and fixed them even though I had not purchased that particular pair of aids from her. She then suggested I might benefit from getting a new pair with upgraded tech @ no charge using parts from my current aids! Much appreciated!

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Tom Harris, on Google

Teresa is terrific! More than a year ago, I had to have a broken receiver wire replaced on one of my hearing aids, on short notice, prior to taking a trip overseas. I didn't purchase the hearing aids from Echo but much to my relief, Teresa fit me into her busy schedule and replaced the wire on the spot. This year I bought a new pair from Echo and have had to meet with Theresa a couple times to have the settings adjusted and to experiment with domes that fit comfortably. I'm in good shape now and really appreciate how helpful she has been throughout.

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Dan Christie, on Google

She’s so friendly and outgoing and I love her attitude towards me. I will definitely be going back to her again. Thank you so much for your help and your kindness.

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Mary Meyers-McCain, on Google

Teresa always pays attention to the details and I leave the office satisfied with the quality and service of the visit. They are top notch and I would recommend Echo Hearing to anyone that is looking for a great partner. Mike K.

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Mike Kasas, on Google

I have use the services of Echo Hearing for the last 10 years at least and they are superb I normally see Teresa Sokol, one of the owners. They are personable professional, and always take excellent care of me. I recommend them highly without any reservations to anybody who needs the services of an audiologist.

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Howard Fradkin, Ph.D., on Google

Picked up new “second” set or spare set of hearing aids. Whole appointment was very prompt, thorough, and efficient. New “aids were adjusted to levels of my current ones and all is well. Would recommend Echo to anyone looking for hearing aids.

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Richard Anderson, on Google

I was impressed with the appointment. I must say it was the best Doctors appointment I've ever had. I'm usually a little nervous when I'm in a Doctors office. But this one was different, I felt relaxed. All of my questions were answered. All the explanations about the hearing aids were explained. I have a better understanding of what is involved in the working mechanisms of the ear. Thanks Doctor Theresa Shevetz you ROCK!

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Eddie Williams, on Google

Very happy with the appointment. I feel like I got a thorough hearing exam. Would recommend this office and Taylor.

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Rosemary Dauphin, on Google

I made an appointment for a hearing test which was completed today. Tyler was professional and friendly explaining everything as we went along. She provided a detailed description of the results and reviewed next steps. I recommend this facility to anyone needing these kind of services.

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Bill Newby, on Google

I thought that the audiologist did a thorough job with my hearing test and explained the results really well. The hearing test was informative and Ashley was very helpful in answering my questions about differences in hearing aids. She answered questions that I had about hearing aids for a long time.

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Michael D'Anniballe, on Google

1) the scheduler was extremely pleasant and friendly, and very knowledgeable about my preferred Echo location. She even wished me an early birthday. 2) Karen is always extremely helpful and explores every problem solving option to rectify any hearing aid issue I have. She is a joy to talk, and even if our conversation is diverted to kids/family, she never makes me feel rushed. 3) Echo Hearing deserves five stars! Thank you, Adelyn Thomas

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Adelyn Thomas, on Google

Echo Hearing has been my Audioligist since I started having hearing issues. So for around 12-14 years I have grown very close to Karen Sokol. She has been the most AMAZING Dr. in my long list of Doc’s. I’ve always received the best care, best guidance in picking what’s best for Me in Hearings Aides and she has just made my life so much better whether it be using them with TV, Phone , Restaurants or driving. God Bless Karen and Echo for such great care. Thank You 🙏

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Teddy Edstrom, on Google

We want for a consultation/second opinion. Dr Taylor was delightful and explained everything to us very clearly. An extremely positive experience.

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Ian Baird, on Google

I have been going there for a few years. The people there are knowledgeable and friendly. They let me know that my hearing aids are still under warranty for another year The testing shows my hearing has only changed a little bit. Some suggestions were made and I was satisfied with the whole visit.

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Al Clapsaddle, on Google

I had an excellent experience at Echo Hearing today. The testing didn’t take very long, and Dr. Taylor explained the results clearly. She gave me her recommendation and answered my questions about hygiene. I’m well pleased.

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Lois McAdoo, on Google

The doctor was very easy to understand and she was also very affirming. All questions were answered and she encouraged us to research on our own and made a follow up visit for me next week. Great experience!

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Gloria Bryan, on Google

Some of the best customer service I have received in any business anywhere. I was able to get a somewhat last minute appointment, was seen a bit early, and my issues were solved that had not been at two other hearing aid businesses all while I felt truly listened to, cared for, and that it was a joy to have me as a customer. The technical expertise and efficiency displayed was impressive!

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Bialek Family, on Google

I want to thank you so much for helping me with my hearing…it’s amazing hearing what I had been missing all those years! Your knowledge, and professionalism made the process painless for me. Thanks again Dr. Karyn.


After losing his hearing aid, I took my 92-year old Dad, who has severe dementia, in for a hearing test. He’s rather impatient and not a fan of having to wait. Due to her efficient staff, we were in and out in about 45 minutes. Dr Flynn administered a thorough hearing test resulting in his requiring a hearing aid in each ear to hear more effectively which made sense to me because he obviously wasn’t hearing as well as he should with only one. She also recommended hearing aids with bluetooth so next time he loses one or both, we’ll be able to locate them and not have the expense of replacement. Dr Flynn was very knowledgeable, patient and kind. I highly appreciate and recommend Dr Flynn.

Lyla D.

I have been seeing Karen for so long. And in all these years I have been very happy with how she has handled my hearing issues. She has gone above and beyond to help me when I have needed it. She makes n you feel at ease and very comfortable. I would never ever think about going elsewhere for my hearing. I truly love Echo Hearing!!!

Donna B.

This is a great place Dr Karyn Flynn is amazing! She is professional and personable!! I am so pleased with my hearing aids! It has opened up so many possibilities for me! Thank you again! I recommend this company for any one who wants great service and caring individuals! ♥️

Marilyn G.

Dr.Theresa is exceptional at making you feel comfortable in the office and very professional about your hearing needs. She does a great job of keeping me informed and answering my questions. I’m glad that she is my audiologist.

Mark M.

Was treated very well. So friendly.

Cheryl L.

Very caring & professional!!!

Sue C.

Easy in and out, Doctor knowledgeable and nice.

Terry D.

Always excellent service!

Joyce R.

Dr. Theresa is very kind. She worked on Don’s hearing aids and couldn’t have been nicer. This is why I recommend my friend Sandy Mickey and she got hearing aids at your Grove City office. Thanks to Echo Hearing.

M. Williams

Everything went fine. Only had to wait about 5 minutes. Checked my ears for wax and cleaned my hearing aids. Answered any questions I had and was very friendly and pleasant. I’m glad I went to Echo to get my first hearing aids. I’m very pleased with the hearing aids also.

Sue S.

Taylor’s care was excellent. She was very attentive to my needs. She explained things very clearly.

John A.

I was very pleased with the service. Karyn Flynn was very helpful and professional. I would recommend her to anyone.

Violet P.

You and the service are both excellent and you are so easy to understand and so patient

P. Woods

Very professional, very knowledgeable, and also very personable as well. I’ve switched over from OSU and am very pleased with that decision!

Lawrence H.

I have been going to Echo for 14 years and never had a bad experience. That is why I keep coming back.

Ted S.

I just wanted to take a minute to thank you for working so diligently with me to get the best option I possibly could on my hearing aids.

However, the greatest gift was your kindness. My previous experience with an audiologist had been less than pleasant. You changed all that. Thank you for being a kind and caring audiologist changing the world one patient at a time.

Blessings to you and yours.

Barb B.

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

“This team always goes above and beyond to help me out!”

Suzanne M., Columbus, OH

Just WOW! The level of attentiveness was superior! Friendly, knowledgeable and caring!

Pat R., Upper Arlington, OH

“Each one of you is an outstanding professional in your field!!”

Burton L., Ph.D.

“I can’t say enough of the wonderful care given to my husband over the last 14 years. He was a fan of Theresa! Thank you all.”

A. Smith

“Outstanding!! Love you at Echo! So happy.”

Frank D.

“Dr. Karyn Flynn is a person that I will continue with my hearing care!!”

Dr. Burton L.

“I will recommend Dr. Stewart and Echo Hearing to all of my mom’s friends. We appreciated the extra care taken knowing how my mom struggles with dementia and Alzheimer’s. Dr. Stewart was very warm and welcoming along with thorough.”

Suzanne C. for mom Jeanne C.

“Dr. Theresa is very knowledgeable and kind. The office is clean and pleasant.”

Martha F.

“Dr. Theresa is friendly, helpful, and professional in every way!”

Leon K.

“Very pleased with Dr. Nancy.”

Edith S.

A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.

Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!

Wendy B

“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”


“Echo hearing is a great company, and Dr. Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing, I can now listen to the TV without having the volume so loud that I risk my husbands hearing. When we go out to eat, I can now hear what my husband is saying to me where before I could not hear what he was saying at restaurants. This is my third set of hearing aids, and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and receive excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.”

Ruth B

“Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice.”

Rich Gallagher

“Theresa and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you.”

Jim Parsons, Columbus, OH

“Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!”

Margaret Henry, Marion, OH

“I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment, I have been hearing really well. I feel that these aids are the best ones that I have ever had!”

Jim, Columbus, OH

“Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff’s training has been wonderful. I can actually hear again when in crowds and at church. Thanks again.”

Earle Bruce

“My family and my mother wanted you to know how much we appreciated your professional help and kindness in getting my mother’s lost hearing aids replaced.

She diligently looked through the records to find the warranty on the one hearing aid and arranged for her to have an appointment with Dr. Nash for ear wax removal and a hearing test the same day!! Then, she made room for my mother in her schedule that same afternoon for the hearing aid molds. That was amazing!

My sister picked up the hearing aids from the Bexley office last Tuesday. I know my mother’s quality of life will be greatly improved now. We just can’t thank you enough.”


“Excellent service and genuine interest in providing solutions- I have already recommended your practice to a neighbor! Dr. Stewart made sure my needs were met and thoroughly explained the equipment and settings.”

Michael K.

“Theresa was so helpful fitting the right hearing aid and getting approval through my insurance. The receptionist was also very pleasant.”

Karen G.

“Dr. Nancy Stewart is very knowledgeable and has been an invaluable help to my husband. After years of procrastinating about getting hearing aids, he is adjusting to them and gaining confidence in social settings. Thank you!”

Jo B.

“I was very pleased with everything about Echo Hearing and have passed out cards from you.”

Phyllis F.

“I couldn’t be more pleased with the service and friendship I have received. She always made me feel comfortable and never felt rushed. Thank you.”

Marguerite W.

“I sincerely appreciated the attention and helpfulness of the audiologist!”


“I love going to Dr. Theresa Sokol Shevetz! I wish all my doctor visits were that wonderful!”


“Just keep doing what you do, I think it’s awesome!”


“Dr. Theresa Shevetz was very pleasant and very detailed in her examination of my hearing concerns. She explained the different levels of hearing devices when I was making a decision on what was needed. Her follow up appointments were very thorough.

I highly recommend her not only because of here professionalism but also for her caring manner.”

Connie B

“Theresa is extremely knowledgeable and explained all the steps in the test. After I informed her that I am an electrical engineer with knowledge about audio filters and frequency compensation she shared more technical aspects of the various products, thus giving me a very good basis for choosing the product that I wanted.”

Jose C

“My 90 year old mother is currently being served by Dr Nancy Stewart. She has dementia and requires skilled interpersonal interaction along with technical expertise. Dr. Nancy has the highest levels of both! I’ve recommended Echo Hearing to many community members. Also, great office support.”

Hollie G

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S