Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 396 reviews on Google.

Read what some of our patients have to say about our staff and our office!

I thought I was with respect into what was going on with my hearing . She took her time with me and explained everything to me. Great service

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Roger Hayes, on Google

I have been one of Karyn Flynn's clients for many years now, and my experience has never been less than 'Excellent!'. I'm a retired engineer, and have asked LOTS of questions, and she has always answered them herself our found the answers from the relevant manufacturer. I would recommend Echo Hearing and Karyn to anyone.

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Frank Paynter, on Google

Everyone at Echo Hearing & Audiology is courteous and helpful. My Audiologist, Karyn Sokol Flynn, is friendly and professional. She makes the visits fun and is always caring and helpful.

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Roseann Duchon, on Google

I love my Dr Karyn ❤️ and of course it was something stupid!!! She fixed in 2 seconds

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Connie M, on Google

I did not have to wait. Karen was friendly and explained what each procedure would be. When the test was over she explained the results to me. I will be back for an annual check when I get my post card.

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Stefanie Logan, on Google

Dr Karyn Flynn is very knowledgable,professional and caring. She has been my Audiologist for several years. She is so confident and helpful which has made it much easier for me to continue to wear my hearing aides. Thank you Dr. Flynn.

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Nancy Hopkins, on Google

Need help signin

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Dale Chatfield, on Google

I have been with Echo Hearing for sometime. I must say the staff there staff is excellent. Would not go anywhere else.

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Gary Miller, on Google

Awesome experience

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Kelvin Miles, on Google

It's always a pleasure to work with the lady at Grove city she very knowledgeable and helpful

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Randy Norman, on Google

Great service and they are very speedy in getting things done. Always on time appointments. They have helped my hearing problems and I am enjoying hearing what people are saying again. Thank you Echo

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Dale Wolfe, on Google

Very professional. Even though I was late, she was very understanding. I highly recommend echo.

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Dale Wilgus, on Google

She is awesome! Explains everything I need to know about my aids. I am very happy with Echo hearing.

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Barb Troutman, on Google

I always have a wonderful experience here. The staff is so welcoming. Theresa is a gem…so helpful. I’m so glad I was referred here.

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Sylvia Wharton, on Google

Theresa is a very kind and caring professional that made sure that my elderly moms needs were met.

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Joyce Condit, on Google

They are fantastic. Great service and answered all of my questions

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Jon Roman, on Google

I can not say enough about the care that was given to my 96 year old Mom. Theresa was so kind and patient with us. She is so very knowledgeable about the vast array of products and found just the right hearing aid and additional aides to help my mom. I highly recommend that you only go to Echo Hearing for your hearing needs.

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Debra Feeney, on Google

Best support by Dr Shevetz.

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Barbara Varcho, on Google

Excellent service, Audiologist was very professional and thoroughly explained procedures. Highly recommend

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Judith Nelson, on Google

Always a great appointment! I have been going here for 5 years they are the best

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Sara Johnson, on Google

Soo thoughtful and professional. Enjoy her practice

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Janet Johnson, on Google

Theresa was fantastic, a top-notch professional. I could not recommend the place more highly.

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Michael Flanagan, on Google

Providing a range of hearing services through professional and friendly staffing.

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Ted Romagnoli, on Google

My father in law, Ted, had his hearing tested by Marcus. He did an excellent job of making him feel at ease and helpful in determining which hearing aids to order.

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Ellen Hogbin, on Google

Professional & thorough

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Thomas VanDaele, on Google

Very good experience. Wouldn’t want to go anywhere else!

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Vicki Krouth, on Google

Marcus helped me big time. Very knowledgeable and friendly. Good experience so far.Looking forward to using the product.

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John Brodell, on Google

Hearing was tested and the insurance process as explained wellnalong with my options. All in all, a good experience.

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Gayle Stegner, on Google

The people are nice people had no problem my job sent me there.great place.

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Kip Hickman, on Google


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Ed Selander, on Google

Wonderfully friendly front office staff, clean and welcoming waiting room. Dr. Marcus was anmazing and had some punny humor that was right up my alley! Wait time is essentially non-existent which is a HUGE plus!

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Lorraine Pepin, on Google

Always a pleasant and informative appointment

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linda kerker, on Google

Very nice and professional people.

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julie hast, on Google

Follow up visit for adjustment. Audiologist quickly checked the hearing aids, recognized the problems, fixed them and checked to make sure everything was in order. Stephanie was friendly, professional and efficient.

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Paul Wallace, on Google

Great place,Dr. Flynn is one of the nicest people I know. Check them out is you need help.

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Ray Miller, on Google

Karen is very professional. She answered all my questions. She has a great laugh I love hearing it I enjoy having fun with her👍🏻

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Stephen Norris, on Google

First time with hearing aids and Taylor, from the Worthington office, has been very nice and very helpful. She helped with all my questions. Would recommend Echo Hearing.

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Sandy Mcculley, on Google

Been to audiologist office hundreds of times. This office is closer to me and the service is great

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rick .burke, on Google

Very good service and people working there are very friendly and know what they are doing.

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James Toy, on Google

I've been going to Echo Hearing ever since I first had concerns about my hearing (for over 5 years). The staff are doctoral level audiologists who are experts in thier field. Have had nothing but good experiences. I highly recommend them.

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Betsy D, on Google

The doctor was extremely patient and explained everything so well I would recommend to anyone.

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Rebecca Sparks, on Google

Competent, personable.

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John Josephson, on Google

Taylor was great in explaining new hearing aide options!

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Sharon Campbell, on Google

Very happy with the appointment. I feel like I got a thorough hearing exam. Would recommend this office and Taylor.

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Rosemary Dauphin, on Google

Very good.

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Aggie Howard, on Google

Very good experience. Thank you.

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happyretireeshc, on Google

Taylor was great, She took her time with me and made this an informative visit

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Mark Wagner, on Google

My first visit was not very good, but then the audiologist and I came to understand each others points of view and expectations! After that Taylor and I did great! She has been so helpful explaining different features of the hearing aids that had been given to me! She told me how to care for them and gave me a cleaning schedule. (No one at Columbus Speech & Hearing did any of that for me when I first acquired the hearing aids!) I have been back in to have the volume adjusted and Taylor also fitted new domes on each aid. She also gave me 3 other pair of domes to try out, explaining how they should fit and feel! I would highly recommend her to others and others who are new to wearing hearing aids! It is a life adjustment!

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Ann Karpen, on Google

Very helpful review of my hearing aides.

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Nick Conkle, on Google

Dr. Verba is very professional and personable.

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Kurt Fountain, on Google

Very professional

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Richard Gross, on Google

Excellent service and very caring staff.

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Terry Kennedy Mancini, on Google

My experience with Echo Hearing was excellent. They always do a great job.

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Daniel Linton, on Google

The doctor was very easy to understand and she was also very affirming. All questions were answered and she encouraged us to research on our own and made a follow up visit for me next week. Great experience!

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Gloria Bryan, on Google

I had an excellent experience at Echo Hearing today. The testing didn’t take very long, and Dr. Taylor explained the results clearly. She gave me her recommendation and answered my questions about hygiene. I’m well pleased.

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Lois McAdoo, on Google

I want to thank you so much for helping me with my hearing…it’s amazing hearing what I had been missing all those years! Your knowledge, and professionalism made the process painless for me. Thanks again Dr. Karyn.


After losing his hearing aid, I took my 92-year old Dad, who has severe dementia, in for a hearing test. He’s rather impatient and not a fan of having to wait. Due to her efficient staff, we were in and out in about 45 minutes. Dr Flynn administered a thorough hearing test resulting in his requiring a hearing aid in each ear to hear more effectively which made sense to me because he obviously wasn’t hearing as well as he should with only one. She also recommended hearing aids with bluetooth so next time he loses one or both, we’ll be able to locate them and not have the expense of replacement. Dr Flynn was very knowledgeable, patient and kind. I highly appreciate and recommend Dr Flynn.

Lyla D.

I have been seeing Karen for so long. And in all these years I have been very happy with how she has handled my hearing issues. She has gone above and beyond to help me when I have needed it. She makes n you feel at ease and very comfortable. I would never ever think about going elsewhere for my hearing. I truly love Echo Hearing!!!

Donna B.

This is a great place Dr Karyn Flynn is amazing! She is professional and personable!! I am so pleased with my hearing aids! It has opened up so many possibilities for me! Thank you again! I recommend this company for any one who wants great service and caring individuals! ♥️

Marilyn G.

Dr.Theresa is exceptional at making you feel comfortable in the office and very professional about your hearing needs. She does a great job of keeping me informed and answering my questions. I’m glad that she is my audiologist.

Mark M.

Was treated very well. So friendly.

Cheryl L.

Very caring & professional!!!

Sue C.

Easy in and out, Doctor knowledgeable and nice.

Terry D.

Always excellent service!

Joyce R.

Dr. Theresa is very kind. She worked on Don’s hearing aids and couldn’t have been nicer. This is why I recommend my friend Sandy Mickey and she got hearing aids at your Grove City office. Thanks to Echo Hearing.

M. Williams

Everything went fine. Only had to wait about 5 minutes. Checked my ears for wax and cleaned my hearing aids. Answered any questions I had and was very friendly and pleasant. I’m glad I went to Echo to get my first hearing aids. I’m very pleased with the hearing aids also.

Sue S.

Taylor’s care was excellent. She was very attentive to my needs. She explained things very clearly.

John A.

I was very pleased with the service. Karyn Flynn was very helpful and professional. I would recommend her to anyone.

Violet P.

You and the service are both excellent and you are so easy to understand and so patient

P. Woods

Very professional, very knowledgeable, and also very personable as well. I’ve switched over from OSU and am very pleased with that decision!

Lawrence H.

I have been going to Echo for 14 years and never had a bad experience. That is why I keep coming back.

Ted S.

I just wanted to take a minute to thank you for working so diligently with me to get the best option I possibly could on my hearing aids.

However, the greatest gift was your kindness. My previous experience with an audiologist had been less than pleasant. You changed all that. Thank you for being a kind and caring audiologist changing the world one patient at a time.

Blessings to you and yours.

Barb B.

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

“This team always goes above and beyond to help me out!”

Suzanne M., Columbus, OH

Just WOW! The level of attentiveness was superior! Friendly, knowledgeable and caring!

Pat R., Upper Arlington, OH

“Each one of you is an outstanding professional in your field!!”

Burton L., Ph.D.

“I can’t say enough of the wonderful care given to my husband over the last 14 years. He was a fan of Theresa! Thank you all.”

A. Smith

“Outstanding!! Love you at Echo! So happy.”

Frank D.

“Dr. Karyn Flynn is a person that I will continue with my hearing care!!”

Dr. Burton L.

“I will recommend Dr. Stewart and Echo Hearing to all of my mom’s friends. We appreciated the extra care taken knowing how my mom struggles with dementia and Alzheimer’s. Dr. Stewart was very warm and welcoming along with thorough.”

Suzanne C. for mom Jeanne C.

“Dr. Theresa is very knowledgeable and kind. The office is clean and pleasant.”

Martha F.

“Dr. Theresa is friendly, helpful, and professional in every way!”

Leon K.

“Very pleased with Dr. Nancy.”

Edith S.

A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.

Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!

Wendy B

“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”


“Echo hearing is a great company, and Dr. Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing, I can now listen to the TV without having the volume so loud that I risk my husbands hearing. When we go out to eat, I can now hear what my husband is saying to me where before I could not hear what he was saying at restaurants. This is my third set of hearing aids, and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and receive excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.”

Ruth B

“Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice.”

Rich Gallagher

“Theresa and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you.”

Jim Parsons, Columbus, OH

“Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!”

Margaret Henry, Marion, OH

“I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment, I have been hearing really well. I feel that these aids are the best ones that I have ever had!”

Jim, Columbus, OH

“Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff’s training has been wonderful. I can actually hear again when in crowds and at church. Thanks again.”

Earle Bruce

“My family and my mother wanted you to know how much we appreciated your professional help and kindness in getting my mother’s lost hearing aids replaced.

She diligently looked through the records to find the warranty on the one hearing aid and arranged for her to have an appointment with Dr. Nash for ear wax removal and a hearing test the same day!! Then, she made room for my mother in her schedule that same afternoon for the hearing aid molds. That was amazing!

My sister picked up the hearing aids from the Bexley office last Tuesday. I know my mother’s quality of life will be greatly improved now. We just can’t thank you enough.”


“Excellent service and genuine interest in providing solutions- I have already recommended your practice to a neighbor! Dr. Stewart made sure my needs were met and thoroughly explained the equipment and settings.”

Michael K.

“Theresa was so helpful fitting the right hearing aid and getting approval through my insurance. The receptionist was also very pleasant.”

Karen G.

“Dr. Nancy Stewart is very knowledgeable and has been an invaluable help to my husband. After years of procrastinating about getting hearing aids, he is adjusting to them and gaining confidence in social settings. Thank you!”

Jo B.

“I was very pleased with everything about Echo Hearing and have passed out cards from you.”

Phyllis F.

“I couldn’t be more pleased with the service and friendship I have received. She always made me feel comfortable and never felt rushed. Thank you.”

Marguerite W.

“I sincerely appreciated the attention and helpfulness of the audiologist!”


“I love going to Dr. Theresa Sokol Shevetz! I wish all my doctor visits were that wonderful!”


“Just keep doing what you do, I think it’s awesome!”


“Dr. Theresa Shevetz was very pleasant and very detailed in her examination of my hearing concerns. She explained the different levels of hearing devices when I was making a decision on what was needed. Her follow up appointments were very thorough.

I highly recommend her not only because of here professionalism but also for her caring manner.”

Connie B

“Theresa is extremely knowledgeable and explained all the steps in the test. After I informed her that I am an electrical engineer with knowledge about audio filters and frequency compensation she shared more technical aspects of the various products, thus giving me a very good basis for choosing the product that I wanted.”

Jose C

“My 90 year old mother is currently being served by Dr Nancy Stewart. She has dementia and requires skilled interpersonal interaction along with technical expertise. Dr. Nancy has the highest levels of both! I’ve recommended Echo Hearing to many community members. Also, great office support.”

Hollie G

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

To schedule an appointment, call 614-457-5848 while the online scheduling feature is updated on our website.