Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 63 reviews on Google.

Read what some of our patients have to say about our staff and our office!

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Jay Hull, on Google

Very good. I have had a few problems and Dr. Stewart helped enormously

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Norma Sweeney, on Google

Great place, my father-in-law is in assisted- living and they said his hearing aid died need a new one. They had a company come in and clean and test them. I took it Echo and all that was wrong was it was dirty. They do everything they can for their customers.

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Jamie Stabl, on Google

Very nice experience in all respects. Friendly, professional, and knowledgeable regarding hearing issues.

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David Hessler, on Google

My family has been coming to Echo hearing since 2000. I always feel I'm in good hands after my check-up and Dr. Theresa answers all my questions. Love the convenience of the Powell Office when I need an adjustment and I still get Dr. Theresa as my audiologist. Thank you

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Phyllis Patterson, on Google

I had an excellent experience with Dr Shevetz. She was very professional and I felt she was very honest. I will continue to seek my audiology care from her and Echo hearing.

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Melinda Vasila, on Google

Theresa was so kind and helpful to both of my parents. Highly recommend Echo!

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Linda Tempesta, on Google

This is the place to go when you have hearing problems, they are the best. Very top notch

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Harry Six, on Google

Dr. Karyn Flynn and the entire team were so incredible and helpful when I needed it most. I am most thankful for your practice and kindness.

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Anna Martin, on Google

Personable, professional and knowledgeable. Very pleasant experience. I have already referred 2 friends to them. I am very pleased with my aids and my improved word recognition.

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John Schneider, on Google

Echo Hearing and their Audiologists have been most accommodating to my needs and concerns since prescribing my hearing devices. There is bound to be questions or minor issues and adjustments that are needed when you are new to all of this but they have always been quick to respond to my calls or emails, and when it was more convenient for me they have had me visit one of their other offices around the Columbus area.

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gary redd, on Google

I was tested fitted & wearing my hearing aides in 3 weeks The Lord was certainly on my side Thank you Eccho for the wonderful things I can hear now. I had forgotten about the morning birds & The sounds of the creek as the water flows. Thank you for the new beautiful things I can now hear

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Robert Sias (Emerald Dragon), on Google

Tom Peters, IN SEACH OF EXCELLENCE, would be proud of the superb client centered service provided by Nancy Stewart & Theresa Sokol Shevetz to me, a newbie to hearing aids! They patiently tested, fitted, tweaked, installed, and tutored on how to benefit from these superb state-of-the-art hearing aids. Remarkable clarity enabling me to enjoy bird songs especially my cardinals. So comfortable that I often am unaware I'm wearing them...and what is more: no one has even noticed that I'm wearing them! Nancy's a gifted is Theresa. Thank you. I am forever grateful that Echo Hearing honors Anthem hearing aid coverage.

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Gus Brunsman, on Google

The audiologist s take their time to provide the best service along with gentleness and compassion. They do not take advantage of people. They truly care for every patient based on their individual needs.

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THe Family Made Mom, on Google

Very welcoming place. First experience with Echo was to repair hearing aids. Theresa helped me with issues over a relatively long period of time. Finally decided that new pair was needed and she guided me to some Starkeys that I have used for a couple of years with great success. I miss seeing Theresa, Kay and Nancy. You would enjoy the staff and appreciate what they do for clients. Don Cruickshank

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Donald Cruickshank, on Google

I had aid that didn't work. The doctor saw me the same day and fixed it.

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Dan Ludlum, on Google

Echo Hearing's services are superb! The Audiologists are very professional, thorough, patient and explain every detail of your treatment. They listen well and have explored every option to make my hearing as best as it possibly can be given my limitations. I recommend them highly without any reservations to anyone with hearing loss. You can trust them explicitly!

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Howard Fradkin, on Google

I just wanted to take a minute to thank you for working so diligently with me to get the best option I possibly could on my hearing aids.

However, the greatest gift was your kindness. My previous experience with an audiologist had been less than pleasant. You changed all that. Thank you for being a kind and caring audiologist changing the world one patient at a time.

Blessings to you and yours.

Barb B.

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

“This team always goes above and beyond to help me out!”

Suzanne M., Columbus, OH

Just WOW! The level of attentiveness was superior! Friendly, knowledgeable and caring!

Pat R., Upper Arlington, OH

“Each one of you is an outstanding professional in your field!!”

Burton L., Ph.D.

“I can’t say enough of the wonderful care given to my husband over the last 14 years. He was a fan of Theresa! Thank you all.”

A. Smith

“Outstanding!! Love you at Echo! So happy.”

Frank D.

“Dr. Karyn Flynn is a person that I will continue with my hearing care!!”

Dr. Burton L.

“I will recommend Dr. Stewart and Echo Hearing to all of my mom’s friends. We appreciated the extra care taken knowing how my mom struggles with dementia and Alzheimer’s. Dr. Stewart was very warm and welcoming along with thorough.”

Suzanne C. for mom Jeanne C.

“Dr. Theresa is very knowledgeable and kind. The office is clean and pleasant.”

Martha F.

“Dr. Theresa is friendly, helpful, and professional in every way!”

Leon K.

“Very pleased with Dr. Nancy.”

Edith S.

A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.

Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!

Wendy B

“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”


“Echo hearing is a great company, and Dr. Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing, I can now listen to the TV without having the volume so loud that I risk my husbands hearing. When we go out to eat, I can now hear what my husband is saying to me where before I could not hear what he was saying at restaurants. This is my third set of hearing aids, and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and receive excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.”

Ruth B

“Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice.”

Rich Gallagher

“Theresa and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you.”

Jim Parsons, Columbus, OH

“Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!”

Margaret Henry, Marion, OH

“I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment, I have been hearing really well. I feel that these aids are the best ones that I have ever had!”

Jim, Columbus, OH

“Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff’s training has been wonderful. I can actually hear again when in crowds and at church. Thanks again.”

Earle Bruce

“My family and my mother wanted you to know how much we appreciated your professional help and kindness in getting my mother’s lost hearing aids replaced.

She diligently looked through the records to find the warranty on the one hearing aid and arranged for her to have an appointment with Dr. Nash for ear wax removal and a hearing test the same day!! Then, she made room for my mother in her schedule that same afternoon for the hearing aid molds. That was amazing!

My sister picked up the hearing aids from the Bexley office last Tuesday. I know my mother’s quality of life will be greatly improved now. We just can’t thank you enough.”


“Excellent service and genuine interest in providing solutions- I have already recommended your practice to a neighbor! Dr. Stewart made sure my needs were met and thoroughly explained the equipment and settings.”

Michael K.

“Theresa was so helpful fitting the right hearing aid and getting approval through my insurance. The receptionist was also very pleasant.”

Karen G.

“Dr. Nancy Stewart is very knowledgeable and has been an invaluable help to my husband. After years of procrastinating about getting hearing aids, he is adjusting to them and gaining confidence in social settings. Thank you!”

Jo B.

“I was very pleased with everything about Echo Hearing and have passed out cards from you.”

Phyllis F.

“I couldn’t be more pleased with the service and friendship I have received. She always made me feel comfortable and never felt rushed. Thank you.”

Marguerite W.

“I sincerely appreciated the attention and helpfulness of the audiologist!”


“I love going to Dr. Theresa Sokol Shevetz! I wish all my doctor visits were that wonderful!”


“Just keep doing what you do, I think it’s awesome!”


“Dr. Theresa Shevetz was very pleasant and very detailed in her examination of my hearing concerns. She explained the different levels of hearing devices when I was making a decision on what was needed. Her follow up appointments were very thorough.

I highly recommend her not only because of here professionalism but also for her caring manner.”

Connie B

“Theresa is extremely knowledgeable and explained all the steps in the test. After I informed her that I am an electrical engineer with knowledge about audio filters and frequency compensation she shared more technical aspects of the various products, thus giving me a very good basis for choosing the product that I wanted.”

Jose C

“My 90 year old mother is currently being served by Dr Nancy Stewart. She has dementia and requires skilled interpersonal interaction along with technical expertise. Dr. Nancy has the highest levels of both! I’ve recommended Echo Hearing to many community members. Also, great office support.”

Hollie G

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S