Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 757 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Karen is the great we always look forward to the appts. She can always help us with any problems we have. She’s the Best

Reviewer Profile Photo Becky Jacob, on Google

Great Day at Echo Hearing! Dr Flynn is a caring Audiologist who took extra time to offer positive guidance in choosing new hearing aids. She offered helpful suggestions and added good information on two hearing aids I am considering. I will be back!

Reviewer Profile Photo Ed Brisbine, on Google

Karyn was very through and very caring!!!

Reviewer Profile Photo Ravi Shankar, on Google

Dr. Karyn Flynn is amazing! She's been helping me at the Grove City for over 3 years. She is very knowledgeable, professional, and compassionate. I encourage anyone who needs help with possible hearing loss to give her a call; you won't regret it!

Reviewer Profile Photo Donna Naroz, on Google

Very professional and persona, great atmosphere

Reviewer Profile Photo Kim Brindza, on Google

I have had a great experience with Echo Hearing. Emmi is very knowledgeable, helpful, and a great resource.

Reviewer Profile Photo Charles Volpe, on Google

My wife had a wonderful experience at Echo Hearing Systems & Audiology. They were patient, caring, and really listened to my concerns about my hearing aids. I had been struggling with voices sounding muffled and deep, almost like I was in a tunnel, and they took the time to make adjustments and explain everything clearly. The staff made me feel comfortable and never rushed me. I highly recommend them to anyone having hearing issues or needing hearing aid adjustments! We both thank you !

Reviewer Profile Photo Warren Mounts, on Google

I have been going to Karen in Grove City for several years and she has helped me so much with my hearing. She is very knowledgeable and helpful. I have recommended her to several other people with hearing issues.

Reviewer Profile Photo Donna Christensen, on Google

Dr. Flynn is wonderful. She is very caring, takes her time, listens, to my concerns, and has answers to all of my questions.

Reviewer Profile Photo George Biggs, on Google

Echo hearing is the best place to go to for all your hearing problems! Everyone is so friendly and very helpful. I thank God, that I found Echo hearing systems & Audiology!! Karen Flynn is the best! She really cares about people!

Reviewer Profile Photo Vickie Lane, on Google

Greeted at lobby area & taken back for appointment. No waiting. Hearing aides were adjusted, cleaned & my questions answered. Very efficient. Would highly recommend.

Reviewer Profile Photo CJ Henry, on Google

Very professional and polite. Gave full attention to my issues and corrected. Will go back for any issues

Reviewer Profile Photo James Bradley, on Google

The appointment was fine. Trying to schedule was a nightmare!

Reviewer Profile Photo William Carman, on Google

Very professional regarding patient needs . Thorough and concice . Theresa is very good and provides excellent knowledge with respect regarding her craft .

Reviewer Profile Photo Jim Orr, on Google

Everything was on time and quick. Fr. Shevetz is wonderful.

Reviewer Profile Photo Judy and Wayne Jenkins, on Google

Theresa was very informative and answered all of my questions. Great experience.

Reviewer Profile Photo Michael Farnsworth, on Google

Thorough and professional explanation of results and services from caring staff.

Reviewer Profile Photo Sue Shough, on Google

Very professional, knowledgeable and friendly. The staff at Echo Hearing went way beyond the expected in order to provide the necessary long term heath care but also to provide a solution to the shot term loss of a hearing aid. A very caring group.

Reviewer Profile Photo Chip Elliott, on Google

Very timely, informative , knowledgeable, helpful and thorough. Theresa was great.

Reviewer Profile Photo Frank Rupnik, on Google

Dr. Theresa is exceptional! She is thorough, kind and caring. Knowledgeable as well. I recommend her to anyone needing hearing aids. PS I love mine!

Reviewer Profile Photo Terry Duncan, on Google

Their office got me an appointment within 1 hour to fix my new hearing aids, which I had messed up. Thanks a ton to Echo Hearing!!! 😊👍

Reviewer Profile Photo john reat, on Google

Always a pleasure to see Dr. Teresa. She never rushes me through always questions me & listens to my answers. She explains just what she is doing to help my hearing.

Reviewer Profile Photo James West, on Google

The staff were polite and helpful. The Doctor was knowledgeable and caring.this was a great experience.

Reviewer Profile Photo Ali Mokhtari, on Google

I enjoy my experience and Echo hearing I always do. You guys are very free.

Reviewer Profile Photo Teresa Fountain Bailey, on Google

My Husband Tom and I like it very much! Doctor Shevetz is very kind and thoughtful.

Reviewer Profile Photo Tessie Councell, on Google

I have always had excellent care at the Worthington office.

Reviewer Profile Photo Karen Wheeler, on Google

Karen was wonderful! I had no wait time and my hearing test was done expertly. She made adjustments and explained everything thoroughly

Reviewer Profile Photo Paula turek, on Google

Thank you very much.

Reviewer Profile Photo Terhas Sebhatu, on Google

I had a very nice experience at Echo in Worthington. Dr Theresa was very helpful, friendly, personable and professional. She gave me a hearing test and setup my hearing aids that I had purchased on vacation perfectly. They work much better now and I am really glad I went to see her. Thank You! I highly recommend Echo to anyone wanting to take care of their hearing.

Reviewer Profile Photo Kenny Palmer, on Google

Testing was carried out efficiently, as was the rest of the office visit.Dr. Flynn was very courteous and helpful.

Reviewer Profile Photo Barry Bennett, on Google

Excellent source of information about my hearing loss. They keep my hearing aids clean and functioning at 100%.

Reviewer Profile Photo Jeffrey Kaufman, on Google

Wonderful experience. I’ve been a patient since 2007 and they have always been very knowledgeable and considerate of my hearing.

Reviewer Profile Photo Steve Hobie, on Google

Karyn was very helpful and knowledgeable. Very nice and easy to work withm

Reviewer Profile Photo K Nichols, on Google

Emmi caught what everyone else missed! I have had issues with my hearing aids since I bought them three years ago and was deeply unsatisfied. Today, Emmi took the time to do additional testing that had never been done before and noticed a critical feature that had been left turned off this entire time. I can already tell a huge improvement just from listening to the radio and running errands at the grocery store today. I am finally optimistic that I have the results I wanted from the start. Thank you, Emmi!

Reviewer Profile Photo Darryl Jeffries, on Google

Everything was expressed clearly. Choices and prices were printed out. I will be trying out a pair of hearing aids and I can return them for no cost if I don’t like, or return them for a different pair with credit applied. I can’t wait to try them!

Reviewer Profile Photo Madelon Dritz, on Google

Very knowledgeable and professional, friendly, and help me feel at ease, completed the in-ear molds and checked for their completeness and fit

Reviewer Profile Photo P Wiksell (DJDeepDive), on Google

Friendly atmosphere and efficient professionals.

Reviewer Profile Photo Deborah Lawlor, on Google

Very professional and knowledgeable. Was able to get a couple of outstanding questions answered.

Reviewer Profile Photo Jeffrey Tate, on Google

I was having trouble with my hearing aids so I called Echo Hearing technical support. I was fortunate enough to have Ena (pronounced Enn-a) help me. She has the BEST phone presence and was so kind and helpful. Within 5 minutes, my hearing aids were working perfectly again. What a great experience!!!

Reviewer Profile Photo Connie Stephenson, on Google

They're absolutely wonderful and there to help you in whatever you need Wouldn't go anywhere else!

Reviewer Profile Photo Ned Braun, on Google

Very Positive first visit- HA’s repaired- I can hear well again, Emmy was very kind and effecient

Reviewer Profile Photo Jane Shoop, on Google

Thank you for your overwhelming service.

Reviewer Profile Photo Sarah Elliott, on Google

Very professional and open staff. Answered all my questions.

Reviewer Profile Photo Jim Lockwood, on Google

Theresa was very helpful with explaining my specific needs and addressing them in terms that I understood without a bunch of technical information I did not need. I’d recommend Echo Hearing Systems to anyone that needs their hearing needs addressed.

Reviewer Profile Photo John Wittmann, on Google

I want to thank you so much for helping me with my hearing…it’s amazing hearing what I had been missing all those years! Your knowledge, and professionalism made the process painless for me. Thanks again Dr. Karyn.

Bill

After losing his hearing aid, I took my 92-year old Dad, who has severe dementia, in for a hearing test. He’s rather impatient and not a fan of having to wait. Due to her efficient staff, we were in and out in about 45 minutes. Dr Flynn administered a thorough hearing test resulting in his requiring a hearing aid in each ear to hear more effectively which made sense to me because he obviously wasn’t hearing as well as he should with only one. She also recommended hearing aids with bluetooth so next time he loses one or both, we’ll be able to locate them and not have the expense of replacement. Dr Flynn was very knowledgeable, patient and kind. I highly appreciate and recommend Dr Flynn.

Lyla D.

I have been seeing Karen for so long. And in all these years I have been very happy with how she has handled my hearing issues. She has gone above and beyond to help me when I have needed it. She makes n you feel at ease and very comfortable. I would never ever think about going elsewhere for my hearing. I truly love Echo Hearing!!!

Donna B.

This is a great place Dr Karyn Flynn is amazing! She is professional and personable!! I am so pleased with my hearing aids! It has opened up so many possibilities for me! Thank you again! I recommend this company for any one who wants great service and caring individuals! ♥️

Marilyn G.

Dr.Theresa is exceptional at making you feel comfortable in the office and very professional about your hearing needs. She does a great job of keeping me informed and answering my questions. I’m glad that she is my audiologist.

Mark M.

Was treated very well. So friendly.

Cheryl L.

Very caring & professional!!!

Sue C.

Easy in and out, Doctor knowledgeable and nice.

Terry D.

Always excellent service!

Joyce R.

Dr. Theresa is very kind. She worked on Don’s hearing aids and couldn’t have been nicer. This is why I recommend my friend Sandy Mickey and she got hearing aids at your Grove City office. Thanks to Echo Hearing.

M. Williams

Everything went fine. Only had to wait about 5 minutes. Checked my ears for wax and cleaned my hearing aids. Answered any questions I had and was very friendly and pleasant. I’m glad I went to Echo to get my first hearing aids. I’m very pleased with the hearing aids also.

Sue S.

Taylor’s care was excellent. She was very attentive to my needs. She explained things very clearly.

John A.

I was very pleased with the service. Karyn Flynn was very helpful and professional. I would recommend her to anyone.

Violet P.

You and the service are both excellent and you are so easy to understand and so patient

P. Woods

Very professional, very knowledgeable, and also very personable as well. I’ve switched over from OSU and am very pleased with that decision!

Lawrence H.

I have been going to Echo for 14 years and never had a bad experience. That is why I keep coming back.

Ted S.

I just wanted to take a minute to thank you for working so diligently with me to get the best option I possibly could on my hearing aids.

However, the greatest gift was your kindness. My previous experience with an audiologist had been less than pleasant. You changed all that. Thank you for being a kind and caring audiologist changing the world one patient at a time.

Blessings to you and yours.

Barb B.

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

“This team always goes above and beyond to help me out!”

Suzanne M., Columbus, OH

Just WOW! The level of attentiveness was superior! Friendly, knowledgeable and caring!

Pat R., Upper Arlington, OH

“Each one of you is an outstanding professional in your field!!”

Burton L., Ph.D.

“I can’t say enough of the wonderful care given to my husband over the last 14 years. He was a fan of Theresa! Thank you all.”

A. Smith

“Outstanding!! Love you at Echo! So happy.”

Frank D.

“Dr. Karyn Flynn is a person that I will continue with my hearing care!!”

Dr. Burton L.

“I will recommend Dr. Stewart and Echo Hearing to all of my mom’s friends. We appreciated the extra care taken knowing how my mom struggles with dementia and Alzheimer’s. Dr. Stewart was very warm and welcoming along with thorough.”

Suzanne C. for mom Jeanne C.

“Dr. Theresa is very knowledgeable and kind. The office is clean and pleasant.”

Martha F.

“Dr. Theresa is friendly, helpful, and professional in every way!”

Leon K.

“Very pleased with Dr. Nancy.”

Edith S.

A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.

Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!

Wendy B

“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”

Paul

“Echo hearing is a great company, and Dr. Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing, I can now listen to the TV without having the volume so loud that I risk my husbands hearing. When we go out to eat, I can now hear what my husband is saying to me where before I could not hear what he was saying at restaurants. This is my third set of hearing aids, and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and receive excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.”

Ruth B

“Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice.”

Rich Gallagher

“Theresa and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you.”

Jim Parsons, Columbus, OH

“Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!”

Margaret Henry, Marion, OH

“I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment, I have been hearing really well. I feel that these aids are the best ones that I have ever had!”

Jim, Columbus, OH

“Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff’s training has been wonderful. I can actually hear again when in crowds and at church. Thanks again.”

Earle Bruce

“My family and my mother wanted you to know how much we appreciated your professional help and kindness in getting my mother’s lost hearing aids replaced.

She diligently looked through the records to find the warranty on the one hearing aid and arranged for her to have an appointment with Dr. Nash for ear wax removal and a hearing test the same day!! Then, she made room for my mother in her schedule that same afternoon for the hearing aid molds. That was amazing!

My sister picked up the hearing aids from the Bexley office last Tuesday. I know my mother’s quality of life will be greatly improved now. We just can’t thank you enough.”

Anonymous

“Excellent service and genuine interest in providing solutions- I have already recommended your practice to a neighbor! Dr. Stewart made sure my needs were met and thoroughly explained the equipment and settings.”

Michael K.

“Theresa was so helpful fitting the right hearing aid and getting approval through my insurance. The receptionist was also very pleasant.”

Karen G.

“Dr. Nancy Stewart is very knowledgeable and has been an invaluable help to my husband. After years of procrastinating about getting hearing aids, he is adjusting to them and gaining confidence in social settings. Thank you!”

Jo B.

“I was very pleased with everything about Echo Hearing and have passed out cards from you.”

Phyllis F.

“I couldn’t be more pleased with the service and friendship I have received. She always made me feel comfortable and never felt rushed. Thank you.”

Marguerite W.

“I sincerely appreciated the attention and helpfulness of the audiologist!”

Anonymous

“I love going to Dr. Theresa Sokol Shevetz! I wish all my doctor visits were that wonderful!”

Anonymous

“Just keep doing what you do, I think it’s awesome!”

Anonymous

“Dr. Theresa Shevetz was very pleasant and very detailed in her examination of my hearing concerns. She explained the different levels of hearing devices when I was making a decision on what was needed. Her follow up appointments were very thorough.

I highly recommend her not only because of here professionalism but also for her caring manner.”

Connie B

“Theresa is extremely knowledgeable and explained all the steps in the test. After I informed her that I am an electrical engineer with knowledge about audio filters and frequency compensation she shared more technical aspects of the various products, thus giving me a very good basis for choosing the product that I wanted.”

Jose C

“My 90 year old mother is currently being served by Dr Nancy Stewart. She has dementia and requires skilled interpersonal interaction along with technical expertise. Dr. Nancy has the highest levels of both! I’ve recommended Echo Hearing to many community members. Also, great office support.”

Hollie G

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S
ATTENTION: Grove City patients – we are moving our office to a new location on May 2, 2026. The office will be located at 3148 Broadway, Suite 307. Please call with questions at 614-457-5848.