Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 550 reviews on Google.

Read what some of our patients have to say about our staff and our office!

The appointment was right on time they did a great hearing test on my husband The doctor sit and explained everything answered all of our questions couldn't ask for anything more.

Reviewer Profile Photo Robin McMillin, on Google

I received great help. The young lady was good at what do.it helped me alot.

Reviewer Profile Photo Janice Bostic, on Google

Friendly, pleasant,inviting attative

Reviewer Profile Photo Mary Dussault, on Google

Karyn was able to connect hearing aids to my phone for both of us.

Reviewer Profile Photo Daniel Thoma, on Google

My hearing aids were not working properly. I had tried to get help but no one seemed to know what to do. Karen was my last hope. She found the problem quickly and it is being corrected. She is very efficient and an enjoyable person.

Reviewer Profile Photo Lynn Klein, on Google

Always friendly, patient and very professional.

Reviewer Profile Photo Michael Tobias, on Google

Everything was explained thoroughly and I felt optimistic that I will be helped.

Reviewer Profile Photo Barbara Coan, on Google

Karyn the Audiologist was extremely friendly and explained everything so it was understood. Very easy to converse with.

Reviewer Profile Photo Rich Pencek, on Google

Very professional and courteous

Reviewer Profile Photo William Wright, on Google

Went very well. I am happy with the result.

Reviewer Profile Photo marsha heim, on Google

Karyn is extremely professional and personal, instilled confidence in my choice of provider; can, and will give referrals. Thank you!

Reviewer Profile Photo Del Taylor, on Google

Helpful, nice variety, easy appointments

Reviewer Profile Photo Richard Boggs (Rich), on Google

Dr. Rachel Spencer was very professional and knowledgeable about my hearing aids. She made very good adjustments.

Reviewer Profile Photo Frank Heil, on Google

Very good

Reviewer Profile Photo Roger Mackan, on Google

Great visit with a great lady. Thank you..

Reviewer Profile Photo Roger Nicol, on Google

Had a problem Pairing my AIDS, called Audiologist, she quickly resolved my problem. I had previously spent more than 3 hours getting the AIDS to pair; Theresa solved the problem in 5 minutes. What a relief! George C.

Reviewer Profile Photo George Carpenter, on Google

Took the time to discuss my concerns and answered my questions. I felt that the Dr truly understood my needs.

Reviewer Profile Photo Jan, on Google

Dr Theresa is always efficient and courteous. Th u.

Reviewer Profile Photo Connie Bob, on Google

Very pleasant and helpful

Reviewer Profile Photo Beverly Reiner, on Google

The audiologist was very thorough in reviewing my hear exam results and then adjusting my hearing aids settings. She also carefully examined and cleaned my hearing aids. She clearly explained everything she had done to improve the effectiveness of my hearing aids.

Reviewer Profile Photo Cathy Dunlap, on Google

Very professional. Even though I was late, she was very understanding. I highly recommend echo.

Reviewer Profile Photo Dale Wilgus, on Google

She is awesome! Explains everything I need to know about my aids. I am very happy with Echo hearing.

Reviewer Profile Photo Barb Troutman, on Google

Jim is personable, professional and knows his business! I give him an unqualified recommendation!

Reviewer Profile Photo Steven Tondi, on Google

Good experience.Friendly staff

Reviewer Profile Photo Brian Westin, on Google

As usual, my appointment went smoothly and I received the help and information I needed. Very satisfied with the service provided by Marcus at Audibel.

Reviewer Profile Photo Elizabeth Loveless, on Google

Marcus is nice and professional.

Reviewer Profile Photo Donna Graves, on Google

I was greeted promptly by staff as soon as I entered the office. They were very polite and helpful. The audiologist performed a very thorough hearing exam and discussed/explained testing and paperwork process.

Reviewer Profile Photo Rich Reed, on Google

Excellent experience! Thank you Marcus for going above and beyond to explain everything to us! Can't wait for mom to get her new hearing aids.

Reviewer Profile Photo Kathy Daggett, on Google

After realizing I was having hearing issues I scheduled an appointment with Audibel Hearing Solutions. I had an extensive hearing test done with James Hanerhoff. He was very thorough and explained my results so I completely understood and told me what my next steps should be. I would highly recommend James and Audibel Hearing Solutions.

Reviewer Profile Photo Pat McKnight, on Google

I highly recommend Audibel Hearing Solutions. I recently got a new cell phone and was having connectivity issues with my hearing aids. Brenda had walked me through the process over the phone but we were not able to resolve the issue. She was able to get me into the office that same day. After a couple of attempts, James called the support line for the device manufacturer and was able to work through my unique situation. The personal and respectful assistant provided by James, Brenda, and Marcus is awesome!

Reviewer Profile Photo Jeff Halterman, on Google

Marcus was very nice but since I’ve yet to receive my new hearing aids, it’s too soon to give a final position

Reviewer Profile Photo Marianne Reynolds, on Google

They were very kind and courteous. Hand helpful. I would choose of again. They're always gonna be my hearing aid place. The technician was very nice.

Reviewer Profile Photo Lynn Morris, on Google

Always a good experience with Marcus.

Reviewer Profile Photo elmacgyver0 (elmacgyver0), on Google

Caring and professionsl

Reviewer Profile Photo SUL ROSS THORWARD, on Google

Dr was great. Very thorough and answered all my questions.

Reviewer Profile Photo Michael Tomasi, on Google

Every thing was taken care of and clearly explained. Will continue to come here for my hearing aid needs.

Reviewer Profile Photo D L, on Google

I met with Dr Spencer, whom I hadn’t worked with before. She was very welcoming and understood right away that I had difficulty hearing. My aids were not holding a charge and I could barely hear with them in. In fact it was easier to not have them in. She understood that I’d been having difficulty hearing soft children’s voices. Right away she assured me that she would send the aids away to be repaired. She set up an appointment and advised if the aids came in sooner I would get that info to come in sooner. I am happy to have Echo services

Reviewer Profile Photo Jennifer Reed, on Google

Excellent service!!

Reviewer Profile Photo john reat, on Google

Very professional and friendly. I never feel hurried in my appointments and the audiologist always answers my questions in a way I can understand.

Reviewer Profile Photo Carol Klukas, on Google

Excellent assistance

Reviewer Profile Photo Ed Williams, on Google

Karen was great, as usual. No waiting for Time of appointment

Reviewer Profile Photo Dick Tennant, on Google

I have worked in geriatrics and am familiar with the research regarding hearing loss and increased risk of dementia. My daughter-in-law is an audiologist, and encouraged me to be tested. After discovering my hearing loss had advanced from hearing screenings I had, I was ready to consider options. My Medicare supplement is through AARP which offered discounts (be aware, the cheap prices they offer on their website are for only ONE, not a pair!). I searched several providers, attended appointments, and consulted my daughter in law. Only Echo checked every box! I can't speak highly enough of the help I have received from them. My first audiologist is taking leave, and the second one I have had was every bit as good. They are so patient and skilled in explaining each step of the process and supporting/solving any special problems. I have seen many people/former patients never adjust well or benefit like they should from hearing aids. It is a more complicated process than some vendors would like you to think! I am over 6 months in and enjoying them very much, easily using them every day. Even after a recent illness when I didn't wear them for over 2 weeks, I was able to adjust back to them quickly. I feel so sorry for people who try to do this without the support I had! Please let me encourage you to seek the support of an audiologist for this process and recommend Echo Hearing and Audiology! I almost forgot - my tinnitus is almost gone since adjusting to my hearing aids! Thanks, Taylor and Emmi at Echo!

Reviewer Profile Photo Susan Frederick, on Google

I was so happy with the service provided to me (reprogramming my hearing aids). The lady who helped me was very kind and responsive to all comments. I do recommend Echo audiology to anyone who needs help in their hearing specialities.

Reviewer Profile Photo Adel Tweissi, on Google

Always a great experience.

Reviewer Profile Photo Michael Strader, on Google

I was not familiar with the area so the Arlington office, amongst a lot of other buildings, was a bit of a challenge to find. Office staff and Emmi were quite nice and helpful.

Reviewer Profile Photo David Petrel, on Google

Would highly recommend Ech hearing. Very personable and knowledgeable staff that take the time to answer all your questions in detail with reasoned answers

Reviewer Profile Photo Bruce Anschutz, on Google

Outstanding!!!!!

Reviewer Profile Photo Ruth Stroud, on Google

Very engaging, thorough explanation of my alternatives & benefits.

Reviewer Profile Photo Fil Line, on Google

Very Satisfied with a very professional and thorough fitting of my new hearing aides

Reviewer Profile Photo Mike Miely, on Google

I have always been treated well by the audiologist. Today Karen exceeded my expectations.

Reviewer Profile Photo Patricia Thomas, on Google

I had my follow up visit for my hearing aids I purchased 3 months ago. The doctor was very helpful with the small issue I was having. I would recommend this site and the new Audiologist (Dr Emmi Snyder).

Reviewer Profile Photo Terry Hendricks, on Google

Karen was excellent. Helped me choose the best hearing aide for me

Reviewer Profile Photo Lee Schneider, on Google

Excellent care and concern for my hearing problems. Absolutely fantastic Customer service

Reviewer Profile Photo Dm S, on Google

Emmi did an excellent job updating my hearing aids and explaining what I might expect going forward.

Reviewer Profile Photo Larry Hagerman, on Google

Excellent service- were able to schedule same day appointment. Hearing aid not working-just needed cleaning

Reviewer Profile Photo Tom Harris, on Google

I want to thank you so much for helping me with my hearing…it’s amazing hearing what I had been missing all those years! Your knowledge, and professionalism made the process painless for me. Thanks again Dr. Karyn.

Bill

After losing his hearing aid, I took my 92-year old Dad, who has severe dementia, in for a hearing test. He’s rather impatient and not a fan of having to wait. Due to her efficient staff, we were in and out in about 45 minutes. Dr Flynn administered a thorough hearing test resulting in his requiring a hearing aid in each ear to hear more effectively which made sense to me because he obviously wasn’t hearing as well as he should with only one. She also recommended hearing aids with bluetooth so next time he loses one or both, we’ll be able to locate them and not have the expense of replacement. Dr Flynn was very knowledgeable, patient and kind. I highly appreciate and recommend Dr Flynn.

Lyla D.

I have been seeing Karen for so long. And in all these years I have been very happy with how she has handled my hearing issues. She has gone above and beyond to help me when I have needed it. She makes n you feel at ease and very comfortable. I would never ever think about going elsewhere for my hearing. I truly love Echo Hearing!!!

Donna B.

This is a great place Dr Karyn Flynn is amazing! She is professional and personable!! I am so pleased with my hearing aids! It has opened up so many possibilities for me! Thank you again! I recommend this company for any one who wants great service and caring individuals! ♥️

Marilyn G.

Dr.Theresa is exceptional at making you feel comfortable in the office and very professional about your hearing needs. She does a great job of keeping me informed and answering my questions. I’m glad that she is my audiologist.

Mark M.

Was treated very well. So friendly.

Cheryl L.

Very caring & professional!!!

Sue C.

Easy in and out, Doctor knowledgeable and nice.

Terry D.

Always excellent service!

Joyce R.

Dr. Theresa is very kind. She worked on Don’s hearing aids and couldn’t have been nicer. This is why I recommend my friend Sandy Mickey and she got hearing aids at your Grove City office. Thanks to Echo Hearing.

M. Williams

Everything went fine. Only had to wait about 5 minutes. Checked my ears for wax and cleaned my hearing aids. Answered any questions I had and was very friendly and pleasant. I’m glad I went to Echo to get my first hearing aids. I’m very pleased with the hearing aids also.

Sue S.

Taylor’s care was excellent. She was very attentive to my needs. She explained things very clearly.

John A.

I was very pleased with the service. Karyn Flynn was very helpful and professional. I would recommend her to anyone.

Violet P.

You and the service are both excellent and you are so easy to understand and so patient

P. Woods

Very professional, very knowledgeable, and also very personable as well. I’ve switched over from OSU and am very pleased with that decision!

Lawrence H.

I have been going to Echo for 14 years and never had a bad experience. That is why I keep coming back.

Ted S.

I just wanted to take a minute to thank you for working so diligently with me to get the best option I possibly could on my hearing aids.

However, the greatest gift was your kindness. My previous experience with an audiologist had been less than pleasant. You changed all that. Thank you for being a kind and caring audiologist changing the world one patient at a time.

Blessings to you and yours.

Barb B.

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

“This team always goes above and beyond to help me out!”

Suzanne M., Columbus, OH

Just WOW! The level of attentiveness was superior! Friendly, knowledgeable and caring!

Pat R., Upper Arlington, OH

“Each one of you is an outstanding professional in your field!!”

Burton L., Ph.D.

“I can’t say enough of the wonderful care given to my husband over the last 14 years. He was a fan of Theresa! Thank you all.”

A. Smith

“Outstanding!! Love you at Echo! So happy.”

Frank D.

“Dr. Karyn Flynn is a person that I will continue with my hearing care!!”

Dr. Burton L.

“I will recommend Dr. Stewart and Echo Hearing to all of my mom’s friends. We appreciated the extra care taken knowing how my mom struggles with dementia and Alzheimer’s. Dr. Stewart was very warm and welcoming along with thorough.”

Suzanne C. for mom Jeanne C.

“Dr. Theresa is very knowledgeable and kind. The office is clean and pleasant.”

Martha F.

“Dr. Theresa is friendly, helpful, and professional in every way!”

Leon K.

“Very pleased with Dr. Nancy.”

Edith S.

A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.

Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!

Wendy B

“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”

Paul

“Echo hearing is a great company, and Dr. Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing, I can now listen to the TV without having the volume so loud that I risk my husbands hearing. When we go out to eat, I can now hear what my husband is saying to me where before I could not hear what he was saying at restaurants. This is my third set of hearing aids, and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and receive excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.”

Ruth B

“Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice.”

Rich Gallagher

“Theresa and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you.”

Jim Parsons, Columbus, OH

“Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!”

Margaret Henry, Marion, OH

“I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment, I have been hearing really well. I feel that these aids are the best ones that I have ever had!”

Jim, Columbus, OH

“Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff’s training has been wonderful. I can actually hear again when in crowds and at church. Thanks again.”

Earle Bruce

“My family and my mother wanted you to know how much we appreciated your professional help and kindness in getting my mother’s lost hearing aids replaced.

She diligently looked through the records to find the warranty on the one hearing aid and arranged for her to have an appointment with Dr. Nash for ear wax removal and a hearing test the same day!! Then, she made room for my mother in her schedule that same afternoon for the hearing aid molds. That was amazing!

My sister picked up the hearing aids from the Bexley office last Tuesday. I know my mother’s quality of life will be greatly improved now. We just can’t thank you enough.”

Anonymous

“Excellent service and genuine interest in providing solutions- I have already recommended your practice to a neighbor! Dr. Stewart made sure my needs were met and thoroughly explained the equipment and settings.”

Michael K.

“Theresa was so helpful fitting the right hearing aid and getting approval through my insurance. The receptionist was also very pleasant.”

Karen G.

“Dr. Nancy Stewart is very knowledgeable and has been an invaluable help to my husband. After years of procrastinating about getting hearing aids, he is adjusting to them and gaining confidence in social settings. Thank you!”

Jo B.

“I was very pleased with everything about Echo Hearing and have passed out cards from you.”

Phyllis F.

“I couldn’t be more pleased with the service and friendship I have received. She always made me feel comfortable and never felt rushed. Thank you.”

Marguerite W.

“I sincerely appreciated the attention and helpfulness of the audiologist!”

Anonymous

“I love going to Dr. Theresa Sokol Shevetz! I wish all my doctor visits were that wonderful!”

Anonymous

“Just keep doing what you do, I think it’s awesome!”

Anonymous

“Dr. Theresa Shevetz was very pleasant and very detailed in her examination of my hearing concerns. She explained the different levels of hearing devices when I was making a decision on what was needed. Her follow up appointments were very thorough.

I highly recommend her not only because of here professionalism but also for her caring manner.”

Connie B

“Theresa is extremely knowledgeable and explained all the steps in the test. After I informed her that I am an electrical engineer with knowledge about audio filters and frequency compensation she shared more technical aspects of the various products, thus giving me a very good basis for choosing the product that I wanted.”

Jose C

“My 90 year old mother is currently being served by Dr Nancy Stewart. She has dementia and requires skilled interpersonal interaction along with technical expertise. Dr. Nancy has the highest levels of both! I’ve recommended Echo Hearing to many community members. Also, great office support.”

Hollie G

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S