Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 853 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great place to go! Karen is very sensitive to my needs. Highly recommend for your hearing needs.

Reviewer Profile Photo Kolrena Kay Roberts, on Google

Nice new office staff is great at this office friendly and knowledgeable

Reviewer Profile Photo Allan, on Google

Friendly atmosphere, very informative session with Karen I feel well taken care of from the hearing stand point, will call ntinye to follow up !

Reviewer Profile Photo Maria Capocciama, on Google

Karyn was so thorough explained everything showed me on my phone certain apps talked to me about my hearing aid and was so professional and so caring. My husband made an appointment to be tested for hearing in Nov. Karyn is the best Doctor of Audiology.

Reviewer Profile Photo Mary Martin, on Google

Great place. Dr Finn is very caring and knowledgeable. Service is always fast.

Reviewer Profile Photo Sandie Crawford, on Google

This was my third visit (hearing test, fitted with my hearing aids and follow-up). I am very satisfied with the thoroughness of the doctors there. I highly recommend Echo Hearing Systems & Audiology.

Reviewer Profile Photo Nick Srnec, on Google

Amazing experience could not have been better!!!

Reviewer Profile Photo Karen Hickey, on Google

They were very friendly,efficient,and did what I wanted

Reviewer Profile Photo yvonne, on Google

Emmi is wonderful; very knowledgeable and patient. She took great care of my sister.

Reviewer Profile Photo Marti Huston, on Google

A great experience!

Reviewer Profile Photo Doug B, on Google

Very friendly.

Reviewer Profile Photo Linda Walker, on Google

Knowledgeable, efficient, friendly

Reviewer Profile Photo CJ D, on Google

Dr Theresa is very efficient and very helpful. Thank you.

Reviewer Profile Photo Connie Bob, on Google

As always, I received excellent care. Theresa understands hearing impairment and does everything possible to improve your ability to hear at the optimum level. I highly recommend Echo!

Reviewer Profile Photo Sue Hughes, on Google

Fast, thorough and professional. Could not ask for a better experience

Reviewer Profile Photo Douglas Catlin, on Google

Outstanding support and exceptional care by Dr. Theresa Sokol Shevetz. Price of visit was awesome. Aids repaired and hearing improved dramatically. She was easy to communicate with and used terms I understood. She suggested audiometeric testing and then adjusted my aids accordingly. When I left her office she walked with me to my van to make sure of my safety. She is my new audiologist.

Reviewer Profile Photo Jack McLaughlin, on Google

Dr Theresa is always upbeat & welcoming to the office. Figured out my problem within 10 minutes after chatting with me for 5 minutes. She was able to identify and rectify the problem quickly. I am very grateful for her insights! Thank you so much! …M

Reviewer Profile Photo M W, on Google

Dr Theresa was so nice and knowledgeable this was my first time at the Echo office. She made me feel like I was welcomed there, will be going back to pick up my new hearing aids. Thanks you…

Reviewer Profile Photo Vicky Morris, on Google

Very polite , listened to what I had to say and was very helpful. I was in and out in 30 to 35 minutes

Reviewer Profile Photo Larry Comer, on Google

The team is very responsive and answers my questions. I gave them a 4 star because their hours are very limited.

Reviewer Profile Photo Darnas Grimm, on Google

I have seen many hearing professionals and Dr. Teresa is the best! Professional, listened to me, offered good advice, and saved me money! I couldn’t be happier with my experience at Echo Hearing.

Reviewer Profile Photo Paul Herbert, on Google

They were very informative didn't try to show me something that I didn't want excellent excellent experience

Reviewer Profile Photo Russell Sowers, on Google

Always a good experience. Very knowledgeable, and kind.

Reviewer Profile Photo Bill White, on Google

Audiologist is very friendly and not pushy. They explain the various hearing aides available from your insurer and allow you to select the choice you want.

Reviewer Profile Photo Greg Gregory, on Google

Dr. Taylor was very courteous and knowledgeable. She listened carefully and answered every question. She was thorough in specific product details - not pushy towards selling any specific brand, but rather interested in making sure I had all the information I needed to make the right purchase. Overall, the office is run a little less business like than I expected and their attire lacked professionalism. But, the visit was still helpful and very worthwhile.

Reviewer Profile Photo Daniel Davitz, on Google

Excellent, knowledgeable, friendly service—I wouldn’t go anywhere else

Reviewer Profile Photo Susie L, on Google

The problem with my hearing aid was very quickly resolved. Great experience!

Reviewer Profile Photo Charley Carter, on Google

I have never been treated better she was absolutely wonderful

Reviewer Profile Photo Patty Fraley, on Google

Always very professional and knowledgeable . I appreciate their willingness to work with my difficult schedule . Very highly recommend

Reviewer Profile Photo Valerie Ruddock, on Google

I highly recommend Echo Hearing for all your hearing needs. Theresa is the audiologist I see and she is personal, professional, knowledgeable and takes the time to answer all my questions. I have going to Echo Hearing for a couple of years and they truly deliver the highest quality and most comprehensive hearing care one can expect.

Reviewer Profile Photo Sue Hughes, on Google

The staff were polite and helpful. The Doctor was knowledgeable and caring.this was a great experience.

Reviewer Profile Photo Ali Mokhtari, on Google

I enjoy my experience and Echo hearing I always do. You guys are very free.

Reviewer Profile Photo Teresa Fountain Bailey, on Google

My Husband Tom and I like it very much! Doctor Shevetz is very kind and thoughtful.

Reviewer Profile Photo Tessie Councell, on Google

I had my hearing tested. They explained the results of my exam. They showed me some of the devices available to me. It took less than an hour

Reviewer Profile Photo Sean C Canty, on Google

Very helpful, knowledgeable and easy to work with.

Reviewer Profile Photo Pete Jorgensen, on Google

Everyone at Eco was so friendly and so helpful. I felt it ease the entire time that I was there. They really cared about my issues. They have an excellent staff. Taylor was absolutely awesome. Thank you for everything you guys have done for me.

Reviewer Profile Photo henry farley, on Google

Very happy with Echo service. Not happy with product, but that's an Aetna issue.

Reviewer Profile Photo Dana Carr, on Google

Very professional and caring people . Have Both my wife and myself recommend them highly !

Reviewer Profile Photo David Ruddock, on Google

They are always extremely helpful, address and fix the problem with the devices and very pleasant to work with.

Reviewer Profile Photo Steve Hobart, on Google

When I got to the Audiologist office, it was warm and welcoming. In that moment I knew I was in the right place. Thank you Theresa Sokol Shevetz, Au.D. for your service and looking forward to see you and my new hearing aids.

Reviewer Profile Photo Rico Garay, on Google

Very professional and friendly! Great experience!

Reviewer Profile Photo Mark Froehlich, on Google

Hearing aid charger quit. I called the next morning, got in late afternoon & left w a working charger 20 minutes later. Thank you, Teresa!

Reviewer Profile Photo Jeanne Jacobs, on Google

My first visit. Theresa was very informative and patient. Would definitely refer anyone to the practice.

Reviewer Profile Photo Rosemary Brammell, on Google

Very efficient and informative.

Reviewer Profile Photo Kimberly Brown, on Google

I want to thank you so much for helping me with my hearing…it’s amazing hearing what I had been missing all those years! Your knowledge, and professionalism made the process painless for me. Thanks again Dr. Karyn.

Bill

After losing his hearing aid, I took my 92-year old Dad, who has severe dementia, in for a hearing test. He’s rather impatient and not a fan of having to wait. Due to her efficient staff, we were in and out in about 45 minutes. Dr Flynn administered a thorough hearing test resulting in his requiring a hearing aid in each ear to hear more effectively which made sense to me because he obviously wasn’t hearing as well as he should with only one. She also recommended hearing aids with bluetooth so next time he loses one or both, we’ll be able to locate them and not have the expense of replacement. Dr Flynn was very knowledgeable, patient and kind. I highly appreciate and recommend Dr Flynn.

Lyla D.

I have been seeing Karen for so long. And in all these years I have been very happy with how she has handled my hearing issues. She has gone above and beyond to help me when I have needed it. She makes n you feel at ease and very comfortable. I would never ever think about going elsewhere for my hearing. I truly love Echo Hearing!!!

Donna B.

This is a great place Dr Karyn Flynn is amazing! She is professional and personable!! I am so pleased with my hearing aids! It has opened up so many possibilities for me! Thank you again! I recommend this company for any one who wants great service and caring individuals! ♥️

Marilyn G.

Dr.Theresa is exceptional at making you feel comfortable in the office and very professional about your hearing needs. She does a great job of keeping me informed and answering my questions. I’m glad that she is my audiologist.

Mark M.

Was treated very well. So friendly.

Cheryl L.

Very caring & professional!!!

Sue C.

Easy in and out, Doctor knowledgeable and nice.

Terry D.

Always excellent service!

Joyce R.

Dr. Theresa is very kind. She worked on Don’s hearing aids and couldn’t have been nicer. This is why I recommend my friend Sandy Mickey and she got hearing aids at your Grove City office. Thanks to Echo Hearing.

M. Williams

Everything went fine. Only had to wait about 5 minutes. Checked my ears for wax and cleaned my hearing aids. Answered any questions I had and was very friendly and pleasant. I’m glad I went to Echo to get my first hearing aids. I’m very pleased with the hearing aids also.

Sue S.

Taylor’s care was excellent. She was very attentive to my needs. She explained things very clearly.

John A.

I was very pleased with the service. Karyn Flynn was very helpful and professional. I would recommend her to anyone.

Violet P.

You and the service are both excellent and you are so easy to understand and so patient

P. Woods

Very professional, very knowledgeable, and also very personable as well. I’ve switched over from OSU and am very pleased with that decision!

Lawrence H.

I have been going to Echo for 14 years and never had a bad experience. That is why I keep coming back.

Ted S.

I just wanted to take a minute to thank you for working so diligently with me to get the best option I possibly could on my hearing aids.

However, the greatest gift was your kindness. My previous experience with an audiologist had been less than pleasant. You changed all that. Thank you for being a kind and caring audiologist changing the world one patient at a time.

Blessings to you and yours.

Barb B.

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S

“This team always goes above and beyond to help me out!”

Suzanne M., Columbus, OH

Just WOW! The level of attentiveness was superior! Friendly, knowledgeable and caring!

Pat R., Upper Arlington, OH

“Each one of you is an outstanding professional in your field!!”

Burton L., Ph.D.

“I can’t say enough of the wonderful care given to my husband over the last 14 years. He was a fan of Theresa! Thank you all.”

A. Smith

“Outstanding!! Love you at Echo! So happy.”

Frank D.

“Dr. Karyn Flynn is a person that I will continue with my hearing care!!”

Dr. Burton L.

“I will recommend Dr. Stewart and Echo Hearing to all of my mom’s friends. We appreciated the extra care taken knowing how my mom struggles with dementia and Alzheimer’s. Dr. Stewart was very warm and welcoming along with thorough.”

Suzanne C. for mom Jeanne C.

“Dr. Theresa is very knowledgeable and kind. The office is clean and pleasant.”

Martha F.

“Dr. Theresa is friendly, helpful, and professional in every way!”

Leon K.

“Very pleased with Dr. Nancy.”

Edith S.

A huge thank you for helping me to get my hearing back before Christmas! I greatly appreciate the quick response, and your willingness to help expedite the situation. I was pretty much in “panic” mode when I first emailed you all on the night of December 18th. I was convinced that my aides would have to be shipped back to Phonak for the new receiver and that I probably would not have them until the new year. It was a very pleasant surprise to have it all taken care of by Thursday afternoon.

Thanks again for the excellent customer service, and best wishes to everyone at Echo for a happy and healthy 2018!

Wendy B

“Recently, my 90+ father lost a hearing aid in the assisted living community in which he resides. As his only surviving son, I concluded he would need new hearing aids. I reluctantly faced the prospect of approaching the insurance company that holds an annuity in his name to start down the paperwork path to withdraw funds to cover a new pair. However, the missing hearing aid turned up in a clothes dryer and I took it to Karyn to see what could be done. Thanks to her skill and sensitivity in fixing his hearing aid and cleaning his ears, my father left the office with an operative pair after just 20 minutes. I felt a great burden had been lifted as a result of Karyn’s expertise and experience in such circumstances.”

Paul

“Echo hearing is a great company, and Dr. Shevetz is awesome. My hearing problems are unique which makes fitting me with hearing aids challenging. Theresa was patient and worked to ensure I received the best hearing aids possible. Thanks to Theresa and Echo Hearing, I can now listen to the TV without having the volume so loud that I risk my husbands hearing. When we go out to eat, I can now hear what my husband is saying to me where before I could not hear what he was saying at restaurants. This is my third set of hearing aids, and the best fit I have ever had. The ones in the past fitted by other companies did not seem to help. I still felt isolated and frustrated with my hearing aids. I highly recommend Echo Hearing and Theresa if you want to be able to hear and understand conversations and receive excellent customer service.. Thank you Theresa and Echo Hearing for making me feel normal again.”

Ruth B

“Echo Hearing has been instrumental in restoring a quality of life for me that had been slowly slipping away. I have been under their excellent hearing care more then ten years. They have always been highly professional and provided a very knowledgeable diagnosis and advice. Additionally, their service is courteous and focused on customer satisfaction. They have fit me with hearing instruments that have given me very sensitive and acute hearing again. If you wish to receive better hearing, Echo Hearing is your best choice.”

Rich Gallagher

“Theresa and Karyn really are very special to me. Both of you demonstrate what so many American businesses lack today and that is customer service. I feel like I am visiting family when I come to see either of you.”

Jim Parsons, Columbus, OH

“Thank you for knowing your job so well! My hearing aids work better than they have ever worked before, even better than when they were new. I am a very happy person!”

Margaret Henry, Marion, OH

“I wanted to thank you for the great job you have done on my hearing aids. After your last adjustment, I have been hearing really well. I feel that these aids are the best ones that I have ever had!”

Jim, Columbus, OH

“Thank you to everyone at Echo Hearing Systems and Audiology. My new hearing aids are great, I hardly know they are in my ears! I am so pleased with how easy they are to use too! The staff’s training has been wonderful. I can actually hear again when in crowds and at church. Thanks again.”

Earle Bruce

“My family and my mother wanted you to know how much we appreciated your professional help and kindness in getting my mother’s lost hearing aids replaced.

She diligently looked through the records to find the warranty on the one hearing aid and arranged for her to have an appointment with Dr. Nash for ear wax removal and a hearing test the same day!! Then, she made room for my mother in her schedule that same afternoon for the hearing aid molds. That was amazing!

My sister picked up the hearing aids from the Bexley office last Tuesday. I know my mother’s quality of life will be greatly improved now. We just can’t thank you enough.”

Anonymous

“Excellent service and genuine interest in providing solutions- I have already recommended your practice to a neighbor! Dr. Stewart made sure my needs were met and thoroughly explained the equipment and settings.”

Michael K.

“Theresa was so helpful fitting the right hearing aid and getting approval through my insurance. The receptionist was also very pleasant.”

Karen G.

“Dr. Nancy Stewart is very knowledgeable and has been an invaluable help to my husband. After years of procrastinating about getting hearing aids, he is adjusting to them and gaining confidence in social settings. Thank you!”

Jo B.

“I was very pleased with everything about Echo Hearing and have passed out cards from you.”

Phyllis F.

“I couldn’t be more pleased with the service and friendship I have received. She always made me feel comfortable and never felt rushed. Thank you.”

Marguerite W.

“I sincerely appreciated the attention and helpfulness of the audiologist!”

Anonymous

“I love going to Dr. Theresa Sokol Shevetz! I wish all my doctor visits were that wonderful!”

Anonymous

“Just keep doing what you do, I think it’s awesome!”

Anonymous

“Dr. Theresa Shevetz was very pleasant and very detailed in her examination of my hearing concerns. She explained the different levels of hearing devices when I was making a decision on what was needed. Her follow up appointments were very thorough.

I highly recommend her not only because of here professionalism but also for her caring manner.”

Connie B

“Theresa is extremely knowledgeable and explained all the steps in the test. After I informed her that I am an electrical engineer with knowledge about audio filters and frequency compensation she shared more technical aspects of the various products, thus giving me a very good basis for choosing the product that I wanted.”

Jose C

“My 90 year old mother is currently being served by Dr Nancy Stewart. She has dementia and requires skilled interpersonal interaction along with technical expertise. Dr. Nancy has the highest levels of both! I’ve recommended Echo Hearing to many community members. Also, great office support.”

Hollie G

“I work at a Firearms Training Academy, so I came to Echo Hearing Systems in search of an electronic, rechargeable, Bluetooth, hearing protection device. They introduced me to “Fantoms” by SoundGear, set me up for a mold, and before I knew it – they arrived! I would HIGHLY recommend giving these a try! After placing these into my ears and learning the pre-programmed internal settings, I conducted a test of how they would sound and was absolutely blown away!”

Mark S